At a Glance
- Tasks: Drive and shape high-quality services that make a real difference to people's lives.
- Company: Join Trust Housing, a leading not-for-profit care provider in Scotland.
- Benefits: Flexible hybrid working, competitive salary, and a supportive team environment.
- Other info: Part-time role with excellent career growth opportunities in a dynamic environment.
- Why this job: Make a meaningful impact while developing your skills in a person-centred culture.
- Qualifications: Experience in care and support, strong management skills, and confidence with online platforms.
Trust has an exciting opportunity for a Service Development Specialist to join the team at either our Edinburgh Head Office, or Glasgow or Wishaw offices working in a Hybrid/Blended manner. You will join us on a permanent, part-time (14 hours per week, Monday and Friday) basis. Join Trust and become part of a small team of Service Development Specialists (Care & Support), helping to drive and shape high-quality services that make a real difference to people’s lives.
About the Service Development Specialist role
If you are passionate about delivering exceptional service; bring strong care and support expertise and effective management skills; have a focus on person-centred practice and performance monitoring; and thrive on working with people to drive improvement - this is a fantastic opportunity to make a real impact. You will work closely with our Care and Support Teams to drive improvement and uphold quality standards. You will also deliver training, coach teams, and help achieve better outcomes for customers across our services.
We are looking for someone proactive and resilient, who is confident in using online platforms, to produce detailed reports and action plans as well as taking the initiative and working independently. A key focus area will be a continued drive to build a strong culture of quality and continuous improvement via our digital personal planning tool. If you want to help shape and strengthen services that truly matter, we would love to hear from you.
Closing Date: Noon on Thursday 11th June 2026.
If you feel you have the skills and experience to become our Service Development Specialist and you’d like to work with a prestigious and well-established company working in a person-centred culture that puts people at the heart of all we do, then we’d like to hear from you - Click apply now!
Remuneration: The remuneration for this position is pro rata salary of £16,770- £18,133 (£41,925- £45,332 FTE), with a pro rata Car Allowance of £203 per month.
Blended Working: Trust operates a blended/hybrid working approach and you will have the opportunity to work flexibly from both a remote location (‘home’) and your contractual workplace (‘office’) should you choose to do so. We have offices in Edinburgh, Glasgow and Wishaw and developments across Scotland.
We encourage all applicants to study the provided job description to familiarise themselves with the role and the duties involved. We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry.
About Trust Housing: Trust Housing Association is a not-for-profit registered social landlord, and one of Scotland’s largest national housing, support and care providers for older people, offering a range of accommodation and support services. Primarily serving older people in our communities we also provide housing for families and individuals. We have over 4000 households across the length and breadth of Scotland, from the Highlands and Islands all the way down to the Borders.
Trust is a Fair Work First employer, a great place to work, and our Platinum Investors in People award recognises our commitment to our people and the values that we all share. We are an equal opportunities employer and welcome applications from all sections of the community. Trust Housing Association is a Registered Scottish Charity.
No Agencies Please.
Service Development Specialist employer: Trust Housing Association Limited
Trust Housing Association is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of its employees. With flexible hybrid working options from our Edinburgh, Glasgow, or Wishaw offices, we empower our Service Development Specialists to make a meaningful impact in the lives of older people while fostering personal and professional growth through continuous training and development opportunities. Our commitment to quality service and employee satisfaction is recognised by our Platinum Investors in People award, making Trust a rewarding place to build your career.
Contact Details:
Trust Housing Association Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Development Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more people you know, the better your chances of landing that Service Development Specialist role.
✨Tip Number 2
Prepare for interviews by practising common questions related to care and support. Think about how you can showcase your person-centred approach and management skills. We want you to shine!
✨Tip Number 3
Show off your digital skills! Familiarise yourself with online platforms and tools that are relevant to the role. Being tech-savvy will definitely give you an edge when discussing your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Development Specialist
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start writing, take a good look at the job description. It’s packed with clues about what we’re looking for in a Service Development Specialist. Make sure you understand the role and how your skills fit in!
Tailor Your Application:Don’t just send a generic application! We want to see how your experience aligns with our needs. Highlight your care and support expertise, and give examples of how you've driven improvement in previous roles.
Show Your Passion:We love candidates who are genuinely excited about making a difference! In your application, let us know why you’re passionate about delivering exceptional service and how you can contribute to our person-centred culture.
Apply Through Our Website:When you’re ready to submit your application, make sure to do it through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Trust Housing Association Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Development Specialist role. Familiarise yourself with the key responsibilities, such as driving improvement and delivering training. This will help you articulate how your skills align with what they’re looking for.
✨Showcase Your Passion for Person-Centred Care
Since this role focuses on person-centred practice, be prepared to share examples of how you've successfully implemented this in your previous roles. Highlight specific instances where your actions made a positive impact on service users' lives.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and management skills. Think of scenarios where you had to coach a team or improve service quality. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Your Digital Savvy
As the role involves using online platforms for reporting and action planning, be ready to discuss your experience with digital tools. Mention any specific software you’ve used and how it helped you achieve better outcomes in your previous positions.
