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- Tasks: Lead quality assurance processes and coach managers in health and social care.
- Company: Dynamic organisation focused on improving care standards across the UK.
- Benefits: Competitive salary, car allowance, 28 days leave, and employee assistance scheme.
- Why this job: Make a real difference in care quality while developing your leadership skills.
- Qualifications: Level 5 Health & Social Care and 5 years' experience in relevant settings.
- Other info: Opportunity for nationwide travel and career growth in a supportive environment.
The predicted salary is between 40000 - 46000 £ per year.
Role: Quality Assurance Manager
Service Type: CQC & Ofsted services
Location: Midlands based – national travel
Salary: £50,000–£55,000 + car allowance
Are you passionate about Quality Assurance, and making sure that services are operating at the best level they can? Do you enjoy coaching managers, turning complex regulations into clear, practical improvements for services?
The role:
- Lead and embed quality assurance processes across a mixed portfolio of CQC and Ofsted regulated services.
- Complete audits, inspections and thematic reviews, turning findings into clear, workable action plans for service managers.
- Support with regulatory responses, incidents, complaints and safeguarding, helping services respond confidently and learn, not blame.
What you will be doing:
- Setting and refining QA policies and procedures that keep people safe and services inspection-ready.
- Coaching, mentoring and supporting managers and teams, promoting person-centred practice and robust care planning.
- Building strong relationships with internal stakeholders and external regulators, always championing continuous improvement and best practice.
About you:
- Level 5 Health & Social Care (or equivalent) and at least 5 years’ experience in health or social care settings.
- Strong working knowledge of UK regulation and compliance, with experience in audits, policy development and delivering training.
- Empathetic, resilient and collaborative, with the confidence to lead change, manage competing priorities and model a no-blame, learning culture.
Package and travel:
- Salary £50,000–£60,000 depending on experience, plus essential car user allowance.
- 28 days annual leave including bank holidays, plus employee assistance scheme and wider benefits.
- Midlands-based role with regular nationwide travel across the organisation’s portfolio of services.
Interested? If you are a Quality, Registered or Regional Manager who genuinely cares about safe, person-centred care and wants to influence standards at scale, send your CV or message Ben to arrange a confidential chat about this Quality Assurance Manager opportunity.
Quality Assurance Manager in Leicester employer: Trust Hire
Contact Detail:
Trust Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend industry events or webinars where you can meet potential employers and showcase your passion for quality assurance.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CQC and Ofsted regulations. Be ready to discuss how you've turned complex regulations into practical improvements in your previous roles.
✨Tip Number 3
Showcase your coaching skills! During interviews, share examples of how you've mentored managers and teams to promote person-centred practice. This will highlight your collaborative approach and leadership abilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in making a difference in quality assurance.
We think you need these skills to ace Quality Assurance Manager in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Quality Assurance Manager role. Highlight your experience in health and social care, especially any work with CQC and Ofsted services.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use numbers and examples to demonstrate how you’ve improved quality assurance processes or led successful audits in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about quality assurance and how your background makes you the perfect fit for this role. Keep it engaging and personal.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Trust Hire
✨Know Your Regulations
Make sure you brush up on your knowledge of UK regulations and compliance related to CQC and Ofsted services. Being able to discuss specific regulations and how they impact quality assurance will show that you're not just familiar with the role, but that you’re genuinely passionate about maintaining high standards.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or mentored managers in the past. Think about specific situations where you turned complex regulations into practical improvements. This will demonstrate your ability to lead and support teams effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle incidents, complaints, or regulatory responses. Prepare by thinking through your approach to these situations, focusing on fostering a no-blame, learning culture. This will highlight your empathetic and resilient nature.
✨Build Relationships
Discuss your experience in building strong relationships with stakeholders and regulators. Be ready to share how you’ve championed continuous improvement and best practices in your previous roles. This will show that you understand the importance of collaboration in quality assurance.
