Trust Ford | Apprentice Service Advisor
Trust Ford | Apprentice Service Advisor

Trust Ford | Apprentice Service Advisor

Apprenticeship No home office possible
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At a Glance

  • Tasks: Join us as an Apprentice Service Advisor and learn to deliver top-notch customer service.
  • Company: TrustFord is Europe's largest Ford dealership, proud of its legacy and future.
  • Benefits: Enjoy competitive salary, 33 days holiday, life assurance, and a £3,000 retention bonus.
  • Why this job: Kickstart your career in a fun, supportive environment with real growth opportunities.
  • Qualifications: Customer-focused individuals with attention to detail and ability to thrive in fast-paced settings.
  • Other info: Inclusive workplace welcoming diverse backgrounds; training includes a week at our residential academy.

Department: Apprenticeships & Work Experience, Service Advisor Location: Knockmore Industrial Estate, Lisburn Salary Range: Competitive Salary plus 33 days holiday, Life Assurance and other great Company benefits Contract Type: Fixed Contract We love what we do, we’re proud of our brand and excited for the future. TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to. We love what we do – whether that’s working with incredible cars and vehicles, driving the standard in customer care, or helping our business invest and innovate in new areas. We are looking for an Apprentice Service Advisor to join the team. The successful candidate will learn to deliver an efficient reception service ensuring a high standard of customer satisfaction. Join us, and you’ll soon discover that we’ll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days’ holiday, and other great benefits we’ll give you the rewards you deserve. And a friendly, local team that make life at work fun. We’ll innovate, grow and set the benchmark for our industry. Are you customer focused? Do you have sharp attention to detail? Are you capable of working in a fast paced environment? Are you looking for a career in the Aftersales department? Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if it’s a career you’re looking for and not just a job, then your journey starts here. In addition to receiving a competitive salary, for the right candidate this position will offer: Industry leading package £3,000 retention bonus paid after 5 years of service 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme Pension Scheme & Life Assurance Ford Privilege vehicle purchase scheme Discount on Service, Bodyshop and Parts 1 day each year to volunteer for a charity of your choice Cycle to work purchase scheme Access to Perks at Work discount website When completing your application please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for. We blind recruit therefore our Recruiting Managers will not see your personal details or your CV until you have been selected to attend an interview. Our application form is your opportunity to detail all of your experience as you would on your CV. For your first 3 days in the business, you’ll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you’ll learn all about our business before you start your new role. Our PPA is what makes TrustFord. Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what… be it your race, ability, gender, or who you love. This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in. We welcome applications from everyone. We work with our colleague network Groups – including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds. To request any adjustments, please ask this during the application stage or contact the Recruitment Team. TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role. All offers of employment are subject to a background check. We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance then we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

Trust Ford | Apprentice Service Advisor employer: Trust Ford

At TrustFord, we pride ourselves on being the largest Ford dealership in Europe, offering a vibrant work culture that emphasizes growth and development. As an Apprentice Service Advisor at our Lisburn location, you'll benefit from a comprehensive training program, competitive salary, and generous perks like 33 days of holiday and a £3,000 retention bonus after five years. Join our friendly team where innovation meets inclusivity, and embark on a rewarding career path in the automotive industry.
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Contact Detail:

Trust Ford Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trust Ford | Apprentice Service Advisor

✨Tip Number 1

Show your passion for customer service! During the interview, share specific examples of how you've gone above and beyond to help customers in previous roles or experiences. This will demonstrate that you have the right mindset for a Service Advisor.

✨Tip Number 2

Familiarize yourself with Ford vehicles and their features. Being knowledgeable about the brand will not only impress your interviewers but also show that you're genuinely interested in the role and the company.

✨Tip Number 3

Prepare to discuss how you handle fast-paced environments. Think of examples from your past where you successfully managed multiple tasks or dealt with challenging situations, as this is crucial for a Service Advisor role.

✨Tip Number 4

Emphasize your attention to detail. In the automotive industry, small details matter a lot. Be ready to explain how your meticulous nature has helped you in previous jobs or projects.

We think you need these skills to ace Trust Ford | Apprentice Service Advisor

Customer Service Skills
Attention to Detail
Communication Skills
Time Management
Problem-Solving Skills
Ability to Work in a Fast-Paced Environment
Teamwork
Adaptability
Basic Automotive Knowledge
Organizational Skills
Interpersonal Skills
Computer Literacy
Sales Skills
Conflict Resolution

Some tips for your application 🫡

Highlight Relevant Experience: When filling out your application, make sure to provide specific details about your previous experience and skills that relate directly to the role of an Apprentice Service Advisor. Think about customer service roles or any experience in fast-paced environments.

Showcase Your Customer Focus: Trust Ford values customer satisfaction highly. In your application, emphasize any experiences where you demonstrated strong customer service skills or went above and beyond to meet customer needs.

Detail Your Attention to Detail: Since the role requires sharp attention to detail, include examples in your application that showcase your ability to manage tasks accurately and efficiently. This could be from previous jobs, school projects, or volunteer work.

Express Your Career Aspirations: Make it clear in your application that you are looking for a career, not just a job. Discuss your long-term goals and how this position aligns with your aspirations in the automotive industry.

How to prepare for a job interview at Trust Ford

✨Show Your Customer Focus

Trust Ford values customer satisfaction highly. Be prepared to share examples of how you've provided excellent customer service in the past, even if it's from a different context.

✨Demonstrate Attention to Detail

As an Apprentice Service Advisor, attention to detail is crucial. Highlight any experiences where your meticulousness made a difference, whether in previous jobs or during your studies.

✨Express Your Interest in the Automotive Industry

Show enthusiasm for cars and the automotive industry. Research Trust Ford and be ready to discuss why you want to work specifically with them and what excites you about the role.

✨Prepare for a Fast-Paced Environment

The role requires working in a fast-paced environment. Think of examples from your past where you successfully managed multiple tasks or worked under pressure, and be ready to discuss them.

Trust Ford | Apprentice Service Advisor
Trust Ford
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  • Trust Ford | Apprentice Service Advisor

    Apprenticeship

    Application deadline: 2027-01-23

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    Trust Ford

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