Service Administrator

Service Administrator

Stratford-upon-Avon Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Service Administrator, handling customer service and administrative tasks.
  • Company: Trust Ford is a supportive network with a family-like atmosphere and growth opportunities.
  • Benefits: Enjoy 33 days of holiday, performance bonuses, and discounts on services and parts.
  • Why this job: Be part of a friendly team that values your contributions and invests in your development.
  • Qualifications: Strong communication skills and experience in customer service are essential; proficiency in Microsoft Office is a plus.
  • Other info: This role offers job security and a structured training programme to help you progress.

The predicted salary is between 28800 - 43200 Β£ per year.

We enjoy working together and can always rely on each other\’s support.
We like the people we work with and respect how good they are at their jobs.
We\’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness.
You\’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it.
We are looking for a Service Administrator who has the ability to work to deadlines and handle sensitive and confidential information.
You\’ll have excellent communication skills and experience in a selling/customer service environment.
In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.
Join our friendly local team, and you\’ll soon discover that we\’ll invest both in our business and in you.
From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days\’ holiday, and other great benefits we\’ll give you the rewards you deserve.
Are you a team player?
Do you have good IT skills?
Are you customer focused?
Do you have great organisational skills?
Can you drive the standard in customer care?
This is a Part Time position, working 35 hours per week.
Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress.
So if you are looking for a career, please apply online.
In addition to receiving a competitive salary, for the right candidate this position will offer: Industry leading package 33 days annual leave (including

Service Administrator employer: Trust Ford

At Trust Ford, we pride ourselves on fostering a supportive and collaborative work environment where every team member is valued. As a Service Administrator, you'll benefit from extensive training opportunities, a competitive salary, and an impressive package that includes 33 days of annual leave and a performance-related bonus. Join our thriving local team and enjoy the unique advantages of working in a company that prioritises your growth and well-being while making a positive impact in the community.
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Contact Detail:

Trust Ford Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Service Administrator

✨Tip Number 1

Familiarise yourself with the company culture at Trust Ford. They value teamwork and support, so during any interactions, whether in interviews or networking, highlight your experiences working collaboratively and how you contribute to a positive team environment.

✨Tip Number 2

Demonstrate your customer service skills by preparing examples of how you've successfully handled customer inquiries or resolved issues in previous roles. This will show that you can thrive in a fast-paced environment and are committed to excellent customer care.

✨Tip Number 3

Since the role requires proficiency in Microsoft Office, especially Excel, consider brushing up on your skills. You might want to take an online course or practice using Excel to ensure you're comfortable with data management and reporting tasks.

✨Tip Number 4

Prepare thoughtful questions about the training and development opportunities they offer. Showing genuine interest in your professional growth will demonstrate your enthusiasm for the role and your commitment to contributing positively to the team.

We think you need these skills to ace Service Administrator

Excellent Communication Skills
Customer Service Experience
Organisational Skills
Ability to Work to Deadlines
Attention to Detail
Confidentiality Management
Team Player
Proficiency in Microsoft Office (especially Excel)
Adaptability in Fast-Paced Environments
Drive and Commitment
Enthusiasm for Customer Care
Problem-Solving Skills

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Service Administrator position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and administration. Use bullet points to make it easy to read, and quantify your achievements where possible.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your communication skills, ability to work under pressure, and any specific experiences that demonstrate your suitability for the position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Trust Ford

✨Show Your Team Spirit

Since the role is all about being part of a supportive team, make sure to highlight your experiences working collaboratively. Share examples of how you've contributed to team success and how you value cooperation in the workplace.

✨Demonstrate Customer Focus

Prepare to discuss specific instances where you've gone above and beyond for customers. This could include resolving issues or enhancing their experience. Emphasising your commitment to customer care will resonate well with the interviewers.

✨Highlight Your Organisational Skills

Given the need to handle sensitive information and meet deadlines, be ready to talk about your organisational strategies. Discuss tools or methods you use to stay organised and manage your time effectively, especially in a fast-paced environment.

✨Familiarise Yourself with Microsoft Office

As proficiency in Microsoft Office, particularly Excel, is essential, brush up on your skills before the interview. Be prepared to discuss how you've used these tools in previous roles to improve efficiency or solve problems.

Service Administrator
Trust Ford
Location: Stratford-upon-Avon

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