Receptionist

Receptionist

Antrim Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of TrustFord, welcoming visitors and managing calls with professionalism.
  • Company: Join TrustFord, a leading name in the automotive industry with a focus on customer satisfaction.
  • Benefits: Enjoy 33 days holiday, life assurance, and discounts on vehicle purchases and services.
  • Why this job: Kickstart your career in a fast-paced, customer-focused environment with real growth opportunities.
  • Qualifications: Great organisational skills and a passion for customer service are essential.
  • Other info: Flexible working options and a supportive, inclusive culture await you.

The predicted salary is between 24000 - 36000 Β£ per year.

Department: Sales

Location: Mallusk, Northern Ireland

Salary Range: Competitive salary, 33 days holiday, Life Assurance and other great Company benefits

Contract Type: Fixed Contract

We share an ambition to be recognised as the benchmark in all of our operations.

At TrustFord we keep on growing. From selling electric vehicles in ever greater numbers, to providing more mobile servicing and growing our commercial and fleet vehicles, we\’re offering and delivering more choice to our customers every day. Becoming a more diverse and inclusive business will also be vital to our success, but what won\’t change is the buzz we get from working in a fast-paced environment that\’s 100% customer-focused.

We are looking for a Receptionist to join our friendly team! This role will require you to provide a prompt, courteous and professional response to all incoming callers and you will be responsible for ensuring all messages are logged and directed at the earliest opportunity. The successful candidate will also welcome and look after all of our visitors to the dealership by providing advice and help them choose a car.

  • Are you a team player?
  • Are you customer focused and result orientated?
  • Do you have great organisational skills?

Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are committed and are looking for a career, please apply online.

This position is a 12 month fixed term contract, working 20 hours per week.

In addition to receiving a competitive salary, for the right candidate this position will offer:

  • Industry leading package
  • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
  • Pension Scheme & Life Assurance
  • Ford Privilege vehicle purchase scheme
  • Discount on Service, Bodyshop and Parts
  • 1 day each year to volunteer for a charity of your choice
  • Cycle to work purchase scheme
  • Access to Perks at Work discount website

When completing your application please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for. We blind recruit therefore our Recruiting Managers will not see your personal details or your CV until you have been selected to attend an interview. Our application form is your opportunity to detail all of your experience as you would on your CV.

For your first 2 days in the business, you\’ll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you\’ll learn all about our business before you start your new role.

Our PPA is what makes TrustFord. Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what… be it your race, ability, gender, or who you love. This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in. We welcome applications from everyone. We work with our colleague network Groups – including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds.

To request any adjustments, please ask this during the application stage or contact the Recruitment Team.

Happy to Talk Flexible Working – To help us be more inclusive, requests for flexible working will be considered at any point in your application or employment. Although we may deem this may not be suitable for every role, we will try and be supportive where we can. We would encourage you to contact our recruitment team to discuss any requirements you may have.

TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.

All offers of employment are subject to a background check.

We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance then we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

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Receptionist employer: Trust Ford

At TrustFord, we pride ourselves on being an excellent employer, offering a competitive salary and a generous benefits package that includes 33 days of annual leave and opportunities for professional growth. Our vibrant work culture is centred around customer focus and teamwork, ensuring that every employee feels valued and supported in their career journey. Located in Mallusk, Northern Ireland, we foster inclusivity and diversity, making it a rewarding place to work for individuals from all backgrounds.
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Contact Detail:

Trust Ford Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Receptionist

✨Tip Number 1

First things first, make sure you know the company inside out. TrustFord is all about customer focus and teamwork, so brush up on their values and recent achievements. This will help you stand out during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! As a Receptionist, you'll be the face of the company, so it's crucial to come across as friendly and professional. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.

✨Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and company culture. They might even give you a heads-up on what the hiring managers are looking for!

✨Tip Number 4

Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining TrustFord and ready to take the next step in your career.

We think you need these skills to ace Receptionist

Customer Service Skills
Communication Skills
Organisational Skills
Teamwork
Attention to Detail
Problem-Solving Skills
Professionalism
Time Management

Some tips for your application 🫑

Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and the company.

Tailor Your Experience: Make sure to highlight your relevant skills and experiences that match the Receptionist role. Think about your customer service experience and organisational skills, and give specific examples of how you've used them in the past.

Follow Instructions: Pay close attention to the application instructions. We’re all about making things easy, so ensure you complete every section of the form and provide all the details we ask for. It shows you’re serious about the opportunity!

Apply Online: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super straightforward and user-friendly, so you’ll be done in no time!

How to prepare for a job interview at Trust Ford

✨Know the Company

Before your interview, take some time to research TrustFord. Understand their values, mission, and recent developments in the electric vehicle market. This will not only show your interest but also help you tailor your answers to align with their goals.

✨Showcase Your Customer Focus

As a Receptionist, being customer-focused is key. Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went the extra mile to ensure customer satisfaction.

✨Practice Your Communication Skills

Since you'll be the first point of contact for visitors and callers, practice clear and professional communication. You might want to role-play common scenarios with a friend to build confidence in your responses and ensure you come across as friendly and approachable.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the Receptionist role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

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