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For Companies At a Glance
- Tasks: Manage customer orders and ensure smooth operations at our PartsPlus Distribution Centre.
- Company: Join TrustFord, the largest Ford dealership in Europe with a proud legacy.
- Benefits: Enjoy 33 days annual leave, competitive salary, and a fantastic rewards package.
- Why this job: Be part of an exciting brand and make a real impact in customer service.
- Qualifications: Experience as a Parts Advisor and strong communication skills are essential.
- Other info: Great career progression opportunities and a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
We love what we do, we’re proud of our brand and excited for the future. TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to.
We are looking for a Parts Advisor to join us at our PartsPlus Distribution Centre. We are seeking a candidate whose excellent communication skills make them stand out from the crowd. The right candidate must be numerate and literate with a prompt, courteous and professional manner, and excellent IT skills.
Responsibilities
Reporting to the Parts Manager, you will undertake the receiving and processing of telephone and internet orders, ensuring customer accounts are managed effectively and integration with other departments to maintain a smooth operation.
Qualifications
- Do you have Parts Advisor experience?
- Do you have excellent communication skills?
- Do you have knowledge of vehicle mechanics?
- Do you have experience in a selling/customer service environment?
- Are you familiar with Microsoft Office Suite e.g. Excel, Word, Outlook?
Benefits
With our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. If this is a career that suits your skillset, please follow the link at the bottom of the page to apply. In addition to receiving a competitive salary, for the right candidate this position will offer:
- Industry leading package
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
Parts Advisor employer: Trust Ford
Contact Detail:
Trust Ford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can really help you stand out when applying for that Parts Advisor role.
✨Tip Number 2
Prepare for the interview by brushing up on your vehicle mechanics knowledge. Make sure you can confidently discuss parts and their functions. This will show you're not just a great communicator but also knowledgeable about the products you'll be dealing with.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or tricky situations. Being able to demonstrate your problem-solving abilities will make you a strong candidate for the Parts Advisor position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining TrustFord and being part of our exciting future.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent communication is key for the Parts Advisor role, make sure to highlight your skills in this area. Use clear and concise language in your application to demonstrate how you can effectively interact with customers and colleagues.
Be Specific About Your Experience: If you've got previous experience as a Parts Advisor or in a similar role, don’t hold back! Share specific examples of your past responsibilities and achievements that relate to the job description. This will help us see how you fit into our team.
Show Your IT Savvy: We’re looking for someone who’s comfortable with Microsoft Office Suite. Mention any relevant experience you have with Excel, Word, or Outlook. If you’ve used these tools to improve processes or customer service, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about TrustFord and what we stand for!
How to prepare for a job interview at Trust Ford
✨Know Your Parts
Brush up on your knowledge of vehicle mechanics and parts. Being able to discuss specific components and their functions will show that you’re not just a good communicator, but also knowledgeable about the industry.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers in previous roles. Whether it’s resolving an issue or explaining a product, demonstrating your ability to connect with people is key for this role.
✨Familiarise Yourself with IT Tools
Since the job requires excellent IT skills, make sure you’re comfortable using Microsoft Office Suite. Practise using Excel for data management and Word for documentation, as these will likely come up during your interview.
✨Demonstrate Customer Service Experience
Think of specific instances where you’ve excelled in a customer service environment. Be ready to share stories that highlight your professionalism and courteous manner, as these traits are essential for a Parts Advisor.
