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- Tasks: Support customers and provide excellent service in a fast-paced environment.
- Company: Join a friendly team that values collaboration and support.
- Benefits: Enjoy 33 days holiday, performance bonuses, and a comprehensive training programme.
- Why this job: Make a real impact by helping customers and growing your career.
- Qualifications: Strong communication skills and experience in customer service or sales.
- Other info: Opportunities for progression and job security in a thriving environment.
The predicted salary is between 24000 - 36000 £ per year.
We enjoy working together and can always rely on each other’s support. We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you and make sure you feel fully informed about the direction of the business and your role in it.
We are looking for a Customer Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background, we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.
Join our friendly local team, and you’ll soon discover that we’ll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we’ll give you the rewards you deserve.
Are you a team player? Are you customer focused? Do you have main dealer experience? Do you have great organisational skills? Can you drive the standard in customer care? Do you work well in a fast-paced environment?
Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are looking for a career, please apply online.
In addition to receiving a competitive salary, for the right candidate this position will offer:
- Industry leading package
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Bonus payments based upon your performance
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
Customer Service Advisor in Longford employer: Trust Ford
Contact Detail:
Trust Ford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Longford
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at local events. They can give you the inside scoop on the company culture and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle difficult customers or tight deadlines. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. We love candidates who are genuinely excited about joining our team and contributing to our success.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the role and remind us why you’d be a fantastic fit for our team!
We think you need these skills to ace Customer Service Advisor in Longford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service or sales. We’re looking for those who can demonstrate their skills in a way that aligns with what we do here at StudySmarter.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and shows you’re serious about joining our friendly team.
How to prepare for a job interview at Trust Ford
✨Know the Company Culture
Before your interview, take some time to understand the company culture. They value teamwork and support, so be ready to share examples of how you've worked well in a team and contributed positively to a group dynamic.
✨Showcase Your Communication Skills
As a Customer Service Advisor, excellent communication is key. Prepare to demonstrate your ability to communicate clearly and effectively. Think of specific situations where you resolved customer issues or handled sensitive information with care.
✨Highlight Your Organisational Skills
This role requires great organisational skills, especially in a fast-paced environment. Be prepared to discuss how you manage your time and prioritise tasks, perhaps by sharing a story about a busy day when you successfully juggled multiple responsibilities.
✨Express Your Enthusiasm for the Role
They’re looking for someone with drive and commitment. Make sure to convey your enthusiasm for the position and the company. Share why you want to be part of their team and how you can contribute to their customer care standards.
