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- Tasks: Support customers and provide excellent service in a hybrid working environment.
- Company: Join a caring and supportive team that values your growth.
- Benefits: Enjoy 33 days holiday, competitive salary, and discounts on cars.
- Why this job: Make a real impact while developing your career in the automotive industry.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Flexible working options and opportunities for career progression.
The predicted salary is between 30000 - 42000 £ per year.
We feel understood, cared for and rewarded. We want the best from you – so we do our best for you. You’ll be part of a supportive, open culture where colleagues are cared for and share in our success. We’ll give you a fair reward package, including heavily discounted cars, and our innovative approach to work will make for a more flexible working life for you. We’ll also champion you and your career from day one. From our thorough induction to our strong emphasis on growing and retaining, this is a great place to develop and thrive.
We are looking for a Mobile Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background, we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.
Join our friendly local team, and you’ll soon discover that we’ll invest both in our business and in you. From a comprehensive training and development programme (including time at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we’ll give you the rewards you deserve.
Are you a team player? Are you customer focused? Do you have great organisational skills? Can you drive the standard in customer care? Are you comfortable with Microsoft software? Do you live within a commutable distance to MAG? Do you have 12 months experience in the automotive industry?
Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are looking for a career, please apply online.
This is a Hybrid role working on site and also from home (the first 3 months during probation will be worked from the office full time, you will then move on to hybrid working from month 4).
In addition to receiving a competitive salary, for the right candidate this position will offer:
- Industry leading package
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Commission based Bonus scheme
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
Mobile Service Advisor - Hybrid Working in Colchester employer: Trust Ford
Contact Detail:
Trust Ford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Service Advisor - Hybrid Working in Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Mobile Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and teamwork. We all know that being a team player is key, so think of examples from your past experiences that showcase your skills and enthusiasm.
✨Tip Number 3
Don’t forget to research the company culture! Understanding their values and how they support their employees will help you tailor your responses during interviews. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our friendly local team and contributing to our success.
We think you need these skills to ace Mobile Service Advisor - Hybrid Working in Colchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Mobile Service Advisor role. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know what makes you the right fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Trust Ford
✨Know Your Stuff
Before the interview, make sure you understand the role of a Mobile Service Advisor inside and out. Familiarise yourself with the automotive industry, customer service best practices, and the specific company values. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role requires excellent communication skills, prepare examples from your past experiences where you've successfully interacted with customers or resolved conflicts. Highlight your ability to work as part of a team and how you can contribute to creating a supportive culture.
✨Demonstrate Your Drive
The company is looking for candidates who show commitment and enthusiasm. Be ready to discuss what motivates you and how you’ve gone above and beyond in previous roles. This could be through achieving sales targets or receiving positive feedback from customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training programmes, or career progression opportunities. This shows that you’re not just interested in the job, but also in how you can grow within the company.
