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- Tasks: Manage customer orders and ensure smooth operations at our PartsPlus Distribution Centre.
- Company: Join TrustFord, Europe's largest Ford dealership with a proud legacy.
- Benefits: Enjoy 33 days annual leave, competitive salary, and exclusive discounts.
- Why this job: Be part of an iconic brand and make a real impact in customer service.
- Qualifications: Strong communication skills and experience in customer service or sales.
- Other info: Great training opportunities and a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
We love what we do, we’re proud of our brand and excited for the future. TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to. We love what we do – whether that’s working with incredible cars and vehicles, driving the standard in customer care, or helping our business invest and innovate in new areas.
We are looking for a Parts Advisor to join us at our PartsPlus Distribution Centre. We are seeking candidates whose excellent communication skills make them stand out from the crowd. The right candidate must be numerate and literate with a prompt, courteous and professional manner, and excellent IT skills.
Reporting to the Parts Manager, you will undertake the receiving and processing of telephone and internet orders, ensuring customer accounts are managed effectively and integration with other departments to maintain a smooth operation.
Do you have:
- Parts Advisor experience?
- Excellent communication skills?
- Experience in a selling/customer service environment?
- Familiarity with Microsoft Office Suite e.g. Excel, Word, Outlook?
With our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. If this is a career that suits your skillset, please follow the link at the bottom of the page to apply.
In addition to receiving a competitive salary, for the right candidate this position will offer:
- Industry leading package
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
Parts Advisor in Bristol employer: Trust Ford
Contact Detail:
Trust Ford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Bristol
✨Tip Number 1
Get to know TrustFord and its values! Research the company culture and what makes them tick. This way, when you chat with them, you can show off your enthusiasm and how you fit right in.
✨Tip Number 2
Practice your communication skills! Since they’re looking for someone who stands out, try role-playing common interview questions with a friend. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Brush up on your IT skills, especially with Microsoft Office. Being familiar with Excel, Word, and Outlook will give you an edge. Maybe even create a quick project or two to showcase your abilities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Parts Advisor in Bristol
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent communication is key for the Parts Advisor role, make sure to highlight your skills in this area. Use clear and concise language in your application to demonstrate how you can effectively interact with customers and colleagues.
Be Specific About Your Experience: If you've got previous experience as a Parts Advisor or in a customer service environment, don’t hold back! Share specific examples of your achievements and how they relate to the job description. This will help us see how you stand out from the crowd.
Show Your IT Savvy: We’re looking for someone who’s comfortable with Microsoft Office Suite. Mention any relevant experience you have with Excel, Word, or Outlook. If you’ve used these tools to improve processes or manage accounts, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at Trust Ford
✨Know Your Stuff
Before the interview, brush up on your knowledge of parts and accessories related to Ford vehicles. Familiarise yourself with common parts, their functions, and how they fit into the overall customer service experience. This will show your passion for the role and help you stand out.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly and confidently. Consider role-playing with a friend or family member to simulate potential interview questions, especially those related to customer service scenarios.
✨Demonstrate IT Proficiency
Make sure you're comfortable using Microsoft Office Suite, particularly Excel and Outlook. You might be asked about your experience with these tools, so be ready to discuss how you've used them in previous roles to manage orders or communicate effectively.
✨Be Professional and Courteous
From the moment you arrive, maintain a prompt and courteous demeanour. This includes being polite to everyone you meet, from the receptionist to the interviewer. A professional attitude can leave a lasting impression and reflects the values of TrustFord.
