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- Tasks: Assist the Aftersales Manager in running the Service Department and enhancing customer satisfaction.
- Company: TrustFord, Europe's largest Ford dealership with a proud legacy.
- Benefits: Competitive salary, 33 days leave, pension scheme, and exclusive discounts.
- Why this job: Join a dynamic team and make a real impact in customer service and operations.
- Qualifications: Experience in a main dealer and proven leadership skills required.
- Other info: Great career progression opportunities and a supportive work environment.
The predicted salary is between 30000 - 48000 £ per year.
We love what we do, we’re proud of our brand and excited for the future. TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to. We love what we do – whether that’s working with incredible cars and vehicles, driving the standard in customer care, or helping our business invest and innovate in new areas.
We have a fantastic opportunity for an Assistant Aftersales Manager to join us. You'll be responsible for assisting the Aftersales Manager with personnel and operations of the Service Department and anticipate and identify customer needs. You'll be responsible for maximising the use of all available resources to ensure the department is run in the most effective manner. You'll be able to make a difference and motivate other team members to achieve their business goals.
Have you gained experience in a main dealer? Do you have a proven track record of leading a team and delivering tasks on time? Are you able to adapt to change, drive processes and deliver consistent levels of communication? Are you self-motivated, confident at problem solving and committed to delivering great customer service?
Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are looking for a career, please apply online.
In addition to receiving a competitive salary, for the right candidate this position will offer:
- Industry leading package
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
Assistant Aftersales Manager in Bristol employer: Trust Ford
Contact Detail:
Trust Ford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Aftersales Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at TrustFord or similar dealerships. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research TrustFord’s values and recent news. Show them you’re not just another candidate but someone who genuinely cares about their brand and mission.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on how you can motivate teams and deliver great customer service, as these are key for the Assistant Aftersales Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TrustFord family.
We think you need these skills to ace Assistant Aftersales Manager in Bristol
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role and the brand! Mention why you love working with cars and how that aligns with our values at TrustFord. A little passion goes a long way!
Tailor Your CV: Make sure your CV highlights your experience in a main dealer and your leadership skills. We want to see how you've successfully led teams and delivered results, so be specific about your achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how you can anticipate customer needs and drive processes effectively. Keep it engaging and relevant to the Assistant Aftersales Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Trust Ford
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of TrustFord and the Ford brand. Understand their values, mission, and what sets them apart in the automotive industry. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
As an Assistant Aftersales Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've motivated team members, resolved conflicts, or improved processes. Be ready to discuss how you can bring that same energy to TrustFord.
✨Customer Service is Key
TrustFord prides itself on exceptional customer care. Think of specific instances where you've gone above and beyond for customers. Highlight your problem-solving skills and how you anticipate customer needs, as this will resonate well with the interviewers.
✨Be Adaptable and Open to Change
The automotive industry is always evolving, so it's crucial to show that you're adaptable. Share experiences where you've successfully navigated change or implemented new processes. This will demonstrate your readiness to thrive in a dynamic environment like TrustFord.
