Apprentice Customer Service Advisor in Belfast
Apprentice Customer Service Advisor

Apprentice Customer Service Advisor in Belfast

Belfast Full-Time 800 - 1400 £ / month (est.) No home office possible
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At a Glance

  • Tasks: Join our team as an Apprentice Customer Service Advisor and learn while you earn.
  • Company: TrustFord, the largest Ford dealership in Europe with a proud history.
  • Benefits: Competitive salary, 33 days annual leave, and industry-leading rewards.
  • Why this job: Kickstart your career in a dynamic environment with real job security.
  • Qualifications: Customer-focused with attention to detail and a willingness to learn.
  • Other info: Enjoy opportunities for progression and a friendly workplace culture.

The predicted salary is between 800 - 1400 £ per month.

We love what we do, we’re proud of our brand and excited for the future. TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to. We love what we do – whether that’s working with incredible cars and vehicles, driving the standard in customer care, or helping our business invest and innovate in new areas.

Join our Apprentice Technician scheme, and you'll get to work on great technology as you help us to drive the standard in customer care. All the time you're earning, you'll be learning, as you work towards a recognised industry qualification. Whether you're studying in block placements at our Ford College, or working at your local TrustFord dealer site, you'll get a friendly welcome. As a successful business with over 3,000 people in the UK alone, you can be assured of a great career with us.

Are you looking to start your career as a technician/mechanic? Are you customer focused and have a sharp attention to detail? Do you have the ability to listen to and learn from your colleagues whilst gaining the skills to diagnose and repair vehicles to a high standard? Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are committed and are looking for a career, please apply online.

In addition to receiving a competitive salary, for the right candidate this position will offer:

  • Industry leading package
  • £3,000 retention bonus paid after 5 years of service
  • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
  • Pension Scheme & Life Assurance
  • Ford Privilege vehicle purchase scheme
  • Discount on Service, Bodyshop and Parts
  • 1 day each year to volunteer for a charity of your choice
  • Cycle to work purchase scheme
  • Access to Perks at Work discount website
  • Toolbox Insurance

Apprentice Customer Service Advisor in Belfast employer: Trust Ford

At TrustFord, we pride ourselves on being the largest Ford dealership in Europe, offering a vibrant work culture that fosters growth and innovation. As an Apprentice Customer Service Advisor, you'll benefit from a structured training programme, competitive salary, and generous rewards, all while working with cutting-edge technology in a supportive environment. With opportunities for career progression and a commitment to employee well-being, TrustFord is an excellent employer for those looking to build a meaningful career in the automotive industry.
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Contact Detail:

Trust Ford Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Apprentice Customer Service Advisor in Belfast

✨Tip Number 1

Get to know TrustFord! Research the company culture, values, and what makes them tick. This way, when you chat with them, you can show off your enthusiasm and how you fit right in.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you’ve helped someone out or solved a problem. Being able to share these experiences will make you stand out during interviews.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly face can make all the difference when it comes to landing that apprenticeship.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the TrustFord family.

We think you need these skills to ace Apprentice Customer Service Advisor in Belfast

Customer Focus
Attention to Detail
Listening Skills
Learning Agility
Technical Skills
Problem-Solving Skills
Teamwork
Communication Skills
Adaptability
Diagnostic Skills
Repair Skills

Some tips for your application 🫡

Show Your Passion: Let us see your enthusiasm for the role! Mention why you’re excited about working with TrustFord and how you connect with our brand values. A little passion goes a long way!

Tailor Your Application: Make sure to customise your application to highlight your customer service skills and attention to detail. We want to know how your experiences align with what we’re looking for in an Apprentice Customer Service Advisor.

Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us get to know you better without any confusion!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly and gives you a chance to explore more about what we offer at TrustFord.

How to prepare for a job interview at Trust Ford

✨Know Your Stuff

Before the interview, make sure you research TrustFord and their commitment to customer care. Familiarise yourself with their values and the role of an Apprentice Customer Service Advisor. This will help you answer questions confidently and show that you're genuinely interested in the company.

✨Show Off Your Skills

Think about specific examples from your past experiences where you've demonstrated customer focus and attention to detail. Whether it's a part-time job or a school project, be ready to share how you listened to feedback and improved your skills. This will highlight your ability to learn and adapt.

✨Ask Smart Questions

Prepare a few thoughtful questions to ask at the end of your interview. This could be about the training process, opportunities for progression, or the team culture. It shows that you're engaged and eager to learn more about your potential future with TrustFord.

✨Be Yourself

While it's important to be professional, don't forget to let your personality shine through. TrustFord values a friendly atmosphere, so being genuine and approachable can set you apart from other candidates. Remember, they want to see the real you!

Apprentice Customer Service Advisor in Belfast
Trust Ford
Location: Belfast
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  • Apprentice Customer Service Advisor in Belfast

    Belfast
    Full-Time
    800 - 1400 £ / month (est.)
  • T

    Trust Ford

    1000+
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