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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service in the automotive sector.
- Company: A top automotive dealership in Scotland with a focus on service excellence.
- Benefits: Competitive salary, annual leave, pension scheme, and more.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in the automotive sector and strong leadership skills.
- Other info: Opportunity for career growth in a thriving industry.
The predicted salary is between 36000 - 60000 £ per year.
A leading automotive dealership in Scotland is seeking an Assistant Aftersales Manager who excels in team leadership and customer service. You will support the Aftersales Manager in managing the Service Department, focusing on customer needs and resource management. Experience in the automotive sector is essential.
The role offers a competitive salary and an industry-leading package including benefits such as annual leave and a pension scheme.
Aftersales Lead – Drive Service Excellence & Team employer: Trust Ford
Contact Detail:
Trust Ford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Lead – Drive Service Excellence & Team
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Aftersales Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your customer service skills and team leadership examples. Think of specific situations where you've excelled in these areas, as they'll be key to impressing the hiring managers.
✨Tip Number 3
Don’t just apply anywhere; focus on dealerships that align with your values and career goals. Use our website to find roles that excite you and match your experience in the automotive sector.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team. It’s a simple yet effective way to stand out.
We think you need these skills to ace Aftersales Lead – Drive Service Excellence & Team
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you’ve gone above and beyond in previous roles to meet customer needs, especially in the automotive sector.
Highlight Your Leadership Skills: As an Aftersales Lead, team leadership is key. Make sure to include examples of how you've successfully managed or motivated a team in your past experiences. We love seeing how you can inspire others!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate when candidates show they understand what we’re looking for and how they fit into our vision.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Trust Ford
✨Know Your Automotive Stuff
Make sure you brush up on your knowledge of the automotive sector. Familiarise yourself with the latest trends, technologies, and customer service practices in the industry. This will show that you're not just passionate about cars but also understand what drives customer satisfaction.
✨Showcase Your Leadership Skills
As an Aftersales Lead, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you motivate others and ensure everyone is focused on delivering excellent service.
✨Understand Customer Needs
Be ready to discuss how you prioritise customer needs in your work. Think of specific instances where you've gone above and beyond for a customer or improved a process based on customer feedback. This will illustrate your commitment to service excellence.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the dealership's approach to aftersales service and team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
