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- Tasks: Provide top-notch customer service and support in a friendly team environment.
- Company: Join a supportive company that values teamwork and personal growth.
- Benefits: Enjoy 33 days holiday, performance bonuses, and a comprehensive training programme.
- Why this job: Make a real impact while developing your skills in a thriving local team.
- Qualifications: Strong communication skills and experience in customer service or sales.
- Other info: Opportunities for career progression and job security await you!
The predicted salary is between 30000 - 42000 £ per year.
We enjoy working together and can always rely on each other’s support. We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you and make sure you feel fully informed about the direction of the business and your role in it.
We are looking for a Customer Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background, we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.
Join our friendly local team, and you’ll soon discover that we’ll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we’ll give you the rewards you deserve.
Are you a team player? Are you customer focused? Have you got main dealer experience? Do you have great organisational skills? Can you drive the standard in customer care? Have you have experience with Kerridge or similar systems?
Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are looking for a career, please apply online.
In addition to receiving a competitive salary, for the right candidate this position will offer:
- Industry leading package
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Bonus payments based upon your performance
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
Customer Service Receptionist in Aberdeen employer: Trust Ford
Contact Detail:
Trust Ford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Receptionist in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at local events. They can give you the inside scoop on the company culture and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with their values of teamwork and customer focus. Show them you’re not just a fit for the role, but for the whole team!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance shows you respect the opportunity and are serious about joining their friendly team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Receptionist in Aberdeen
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love a bit of character, so don’t be afraid to show us who you are while keeping it professional.
Tailor Your Application: Make sure to tailor your application to the Customer Service Receptionist role. Highlight your relevant experience and skills that match what we’re looking for, like your communication skills and customer service background.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates we want to meet.
How to prepare for a job interview at Trust Ford
✨Know the Company Culture
Before your interview, take some time to understand the company culture. They value teamwork and support, so be ready to share examples of how you've worked well in a team and contributed positively to a group dynamic.
✨Showcase Your Communication Skills
As a Customer Service Receptionist, excellent communication is key. Prepare to demonstrate your ability to communicate clearly and effectively. Think of specific situations where you successfully resolved customer issues or improved service.
✨Highlight Relevant Experience
Make sure to discuss your experience in customer service and any familiarity with systems like Kerridge. Be prepared to explain how your background aligns with their expectations and how you can drive standards in customer care.
✨Express Enthusiasm and Commitment
They’re looking for someone who shows drive and enthusiasm. During the interview, convey your passion for customer service and your eagerness to contribute to the team. Share your career aspirations and how this role fits into your plans.
