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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service in the automotive sector.
- Company: A top automotive dealership in Scotland with a focus on excellence.
- Benefits: Competitive salary, annual leave, pension scheme, and more.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in the automotive industry and strong leadership skills.
- Other info: Opportunity for career growth in a thriving environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading automotive dealership in Scotland is seeking an Assistant Aftersales Manager who excels in team leadership and customer service. You will support the Aftersales Manager in managing the Service Department, focusing on customer needs and resource management. Experience in the automotive sector is essential. The role offers a competitive salary and an industry-leading package including benefits such as annual leave and a pension scheme.
Aftersales Lead – Drive Service Excellence & Team in Aberdeen employer: Trust Ford
Contact Detail:
Trust Ford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Lead – Drive Service Excellence & Team in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to folks in the automotive industry, especially those who work in aftersales. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to share specific examples of how you've led teams and improved customer service in past roles. We want to see that passion for service excellence!
✨Tip Number 3
Research the dealership! Knowing their values and recent achievements can help you tailor your answers during interviews. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Aftersales Lead – Drive Service Excellence & Team in Aberdeen
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering top-notch customer service. Share specific examples of how you've gone above and beyond to meet customer needs in your previous roles.
Highlight Your Team Leadership Skills: We want to know about your experience in leading teams! Make sure to include any relevant examples that showcase your ability to motivate and manage a team effectively, especially in a fast-paced environment like the automotive sector.
Tailor Your Application to Us: Don’t just send a generic application! Take the time to tailor your CV and cover letter to our dealership. Mention why you’re excited about this specific role and how your skills align with our mission to drive service excellence.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Trust Ford
✨Know Your Automotive Stuff
Make sure you brush up on your knowledge of the automotive sector. Familiarise yourself with current trends, customer service best practices, and any specific services offered by the dealership. This will show that you're not just interested in the role but also passionate about the industry.
✨Showcase Your Leadership Skills
As an Aftersales Lead, you'll need to demonstrate strong team leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Be ready to discuss how you motivate others and handle challenges within a team setting.
✨Understand Customer Needs
Customer service is key in this role, so think about how you can address customer needs effectively. Prepare to discuss strategies you've used in the past to enhance customer satisfaction and how you would apply those in this position. Showing empathy and understanding towards customers will set you apart.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the dealership's approach to aftersales service, team dynamics, or future goals. This not only shows your interest in the role but also helps you gauge if the company aligns with your values and career aspirations.
