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For Companies At a Glance
- Tasks: Support clients by managing legal documents and maintaining effective communication.
- Company: Join TrustDocs, a leading legal document provider with a focus on client-centric service.
- Benefits: Enjoy flexible working, generous holiday allowance, and a company pension scheme.
- Why this job: Make a real difference in clients' lives while developing your skills in a collaborative environment.
- Qualifications: Strong communication skills and proficiency in Word, Excel, and Outlook are essential.
- Other info: Dynamic team culture with opportunities for growth and professional development.
The predicted salary is between 30000 - 42000 £ per year.
VALUES OF THE COMPANY
- Integrity & Trust: We are committed to ethical practices, transparency, and acting in the best interests of our clients.
- Client-Centric Service: Our priority is delivering exceptional support, clear communication, and tailored legal solutions.
- Accuracy & Excellence: We uphold the highest professional standards, ensuring precision in every document, case, and service we provide.
- Efficiency & Results-Driven Approach: We focus on fast, effective solutions, reducing delays while maintaining quality and compliance.
- Support & Collaboration: We foster a team-oriented environment, providing ongoing training and knowledge-sharing to drive collective success.
TRUSTDOCS BACKGROUND
TrustDocs is a leading provider of legal document drafting services for estate planners and Will writers across the UK. Based in Warrington, we specialise in delivering high-quality Lifetime Trusts, Wills, Lasting Power of Attorney (LPA), Trustee Administration Services, Land Registry, and Trust Registration Services (TRS). We pride ourselves on efficiency, expertise, and exceptional client support. Our documents are solicitor-backed, ensuring compliance and credibility, with a fast turnaround time of just 5 working days. In addition to our document drafting services, we offer comprehensive Living Trust training to help estate planners expand their expertise and grow their businesses. Our dedicated support team is available 5 days a week to provide guidance, ensuring our clients receive industry-leading service at every step. We foster a collaborative and growth-oriented work environment, where employees are encouraged to develop their skills and contribute to the company’s success. As we continue to expand, we’re looking for talented individuals to join our team and help us maintain our reputation as a trusted partner for estate planners across the UK.
EMPLOYEE BENEFITS
- Pension Scheme: Company pension contributions for your future security.
- Flexible Working: Ability to work from home when needed.
- Generous Holiday Allowance: 23 days of annual leave, plus bank holidays.
- Christmas Closure: The office is closed between Christmas and New Year.
- Free Parking: Convenient and cost-free parking for employees.
SKILLS, EXPERIENCE & KNOWLEDGE REQUIRED
- A good understanding of Word, Excel and Outlook is essential.
- An understanding of Xero is desirable, but not essential.
- Experience of working with clients either face to face and/or over the phone is desirable.
- An excellent standard of numeracy and literacy is essential.
- Excellent communication skills are essential, both written and oral, in order to engage with other staff, introducers, but especially customers and third parties.
- An energetic and enthusiastic approach to problem-solving is essential.
- Ability to demonstrate a level of initiative, common sense and a can do attitude is essential.
- Ability to be flexible and adaptable to new ideas and concepts is essential.
- To be accurate and punctual at all times.
- Ability to work independently.
- Ability to persuade and influence.
- Ability to multi-task, organise, and prioritise work.
RESPONSIBILITIES
- Build and maintain effective relationships with clients and consultants, keeping them informed throughout the process.
- Liaise with third-party providers, including solicitors and government agencies.
- Maintain and update the company’s CRM system as needed.
- Handle telephone, email, and client/consultant enquiries efficiently.
- Chase stakeholders to return documents and provide responses to queries.
- Update and maintain the company’s accounting system (Xero).
- Prepare billing documentation for clients.
- Analyse case management instructions and translate them into accurate, compliant legal documents.
- Oversee the preparation of ongoing changes to clients’ legal documents.
- Communicate directly with clients, consultants, and solicitors via phone and email.
- Prioritise tasks to meet strict Service Level Agreements (SLAs).
- Work both independently and collaboratively as part of a team.
- Perform any additional administrative tasks assigned by the Office Manager.
Locations
Legal Administrator in Cheshire, Warrington employer: TRUST DOCS LIMITED
Contact Detail:
TRUST DOCS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Administrator in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Get out there and connect with people in the legal field. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Legal Administrator role.
✨Tip Number 2
Practice your interview skills! We all know interviews can be nerve-wracking, but the more you prepare, the more confident you'll feel. Try mock interviews with friends or family to nail down your responses and showcase your client-centric service attitude.
✨Tip Number 3
Show off your skills! When you get the chance to meet potential employers, don’t just talk about your experience—demonstrate it. Bring examples of your work or discuss how you've tackled challenges in previous roles. This will highlight your accuracy and excellence.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits we value at TrustDocs. Plus, it makes it easier for us to spot your application!
We think you need these skills to ace Legal Administrator in Cheshire, Warrington
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with Word, Excel, and Outlook in your application. If you've got any experience with Xero, don't forget to mention that too! We love seeing how your skills align with what we need.
Be Client-Centric: Since we value client-centric service, share examples of how you've provided exceptional support in the past. Whether it's face-to-face or over the phone, let us know how you’ve made a difference for clients!
Keep It Accurate: Accuracy is key in our line of work, so make sure your application is free from typos and errors. Double-check everything before hitting send – it shows us you care about precision!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at TRUST DOCS LIMITED
✨Know Your Stuff
Before the interview, make sure you understand the company’s values and services. Familiarise yourself with TrustDocs' offerings like Lifetime Trusts and Wills. This will help you demonstrate your alignment with their client-centric approach and show that you’re genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for a Legal Administrator, prepare to discuss examples of how you've effectively communicated with clients or colleagues in the past. Think about specific situations where your clear communication made a difference, whether face-to-face or over the phone.
✨Demonstrate Your Problem-Solving Skills
TrustDocs values an energetic and enthusiastic approach to problem-solving. Be ready to share instances where you’ve tackled challenges head-on. Highlight your ability to think on your feet and adapt to new ideas, as this will resonate well with their efficiency-driven culture.
✨Be Organised and Punctual
As a Legal Administrator, being accurate and punctual is crucial. During the interview, convey your organisational skills by discussing how you prioritise tasks and manage deadlines. You might even want to mention any tools or methods you use to stay organised, which can impress them with your proactive approach.
