At a Glance
- Tasks: Lead impactful projects that drive continuous improvement and organisational growth.
- Company: Join Trust Alliance Group, a purpose-driven organisation shaping industry standards.
- Benefits: Market-leading salary, holiday buy scheme, enhanced pension, and employee assistance.
- Other info: Be part of a collaborative team committed to continuous improvement and innovation.
- Why this job: Make a real difference while developing your project management skills in a dynamic environment.
- Qualifications: Proven project management experience with Agile and Waterfall methodologies.
The predicted salary is between 50000 - 65000 £ per year.
Are you a natural organiser who thrives on turning big ideas into seamless, impactful delivery? Ready to take the lead on projects that genuinely shape how a growing, purpose-driven organisation works? At Trust Alliance Group, we’re looking for a Project Manager who’s excited by the challenge of driving continuous improvement and delivering smart, sustainable solutions across our business. You'll be joining a small project team and will have the opportunity to shape how we deliver change.
Who are Trust Alliance Group? Trust Alliance Group was formed in 2022 and brings together several businesses previously part of Ombudsman Services. As a group, we’re developing diverse capabilities in areas such as digital alternative dispute resolution and case management technology — all aligned to our purpose of building and maintaining trust between consumers and businesses. Together, we’re committed to raising industry standards and delivering outcomes that make a real difference for the people and organisations we support.
What You’ll Be Doing
- Lead and deliver a portfolio of meaningful, interrelated projects that directly support our continuous improvement agenda and organisational growth.
- Shape and secure project plans by defining clear activities, roles, responsibilities, timelines, and costs that set your teams up for success.
- Bring people and projects together, coordinating dependencies and ensuring smooth collaboration across teams and functions.
- Turn business needs into actionable solutions by capturing, refining, and tracking requirements throughout the full project lifecycle—Agile, Waterfall, or hybrid.
- Drive confident decision-making by developing compelling Business Cases that support investment and change.
- Keep delivery on track and on budget, managing financials and key milestones with a proactive, solutions-focused mindset.
- Champion transparency through clear, engaging status updates that keep stakeholders aligned and informed.
- Stay ahead of risks and challenges, resolving issues early and escalating effectively when needed.
- Ensure seamless handover to BAU, creating robust Service Transition Plans that leave teams confident and set up for long‑term success.
- Make a measurable impact by ensuring every project delivers real value for the business internally and externally.
What You’ll Bring to the Role
- Proven project management expertise, with experience leading and delivering successful outcomes across multiple projects.
- A confident grasp of both Agile and Waterfall methodologies, and the ability to flex your approach to suit each project’s needs.
- Strong business acumen, with the insight to understand organisational priorities and translate them into effective project decisions.
- Excellent communication and relationship‑building skills, enabling you to engage, influence, and collaborate with stakeholders at all levels.
- A track record of managing project budgets responsibly and transparently, ensuring spend aligns with scope and value.
- The ability to create robust Business Cases, grounding your recommendations in clear rationale and benefits.
- A solid understanding of requirements management, ensuring clarity, traceability, and consistency from start to finish.
- A proactive, enthusiastic, and solutions‑oriented mindset, bringing energy and commitment to fast‑paced change.
- Strong organisational and interpersonal skills, helping you juggle priorities while keeping people connected and informed.
- Self‑motivation and adaptability, thriving both independently and as part of a collaborative team committed to continuous improvement.
What We’re Looking for
- A natural project leader who thrives on bringing structure, clarity, and momentum to complex, multi‑stream initiatives.
- A confident communicator and collaborator who builds trusted relationships and brings people together to deliver great outcomes.
- A strategic thinker with a hands‑on attitude, able to balance big‑picture understanding with practical delivery.
- An adaptable problem‑solver who stays calm under pressure, navigates change with ease, and proactively removes blockers.
- A motivated, values‑driven professional who takes ownership, champions continuous improvement, and is excited by helping a growing organisation succeed.
- A PRINCE2 or APM qualification are beneficial but not essential.
Market leading salary
- On‑site parking
The Company
Trust Alliance Group was formed in 2022 and comprises several businesses that were previously part of Ombudsman Services. To deliver on our purpose of building and maintaining trust between consumers and businesses, we’re developing diverse capabilities and expertise in a range of areas including digital alternative dispute resolution and case management technology.
Benefits
- Holiday buy Scheme
- Enhanced pension
- Employee assistance schemes
- Cycle to work scheme
Our Values
- Balance: We take the time to listen. By valuing different perspectives and experiences, we aim to create a balanced, fair and thoughtful recruitment process.
- Courage: We show courage by being honest, fair, and unafraid to ask the right questions—creating a recruitment process that reflects our values and respects yours.
- Empathy: We know that no two candidates are the same. That’s why we work hard to make our recruitment process balanced, approachable, respectful, and people focused. We believe in being open, transparent and genuine at every stage of the recruitment journey. That means being honest about who we are, what we stand for, and what you can expect.
Project Manager in Halton employer: Trust Alliance Group
At Trust Alliance Group, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to continuous improvement not only drives our projects but also supports employee growth through diverse opportunities and a supportive environment. With competitive benefits like a market-leading salary, enhanced pension schemes, and a focus on work-life balance, we empower our team members to thrive both personally and professionally in a purpose-driven organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager in Halton
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Project Manager role. You never know who might have the inside scoop on opportunities at Trust Alliance Group or similar organisations.
✨Tip Number 2
Prepare for interviews by practising common project management scenarios. Think about how you’d handle challenges, manage budgets, and lead teams. This will help you showcase your skills and experience effectively when it counts.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your commitment.
✨Tip Number 4
Check out our website for the latest job openings and apply directly through us. We’re all about making the application process smooth and straightforward, so don’t miss out on your chance to join a purpose-driven team!
We think you need these skills to ace Project Manager in Halton
Some tips for your application 🫡
Show Your Project Management Skills:Make sure to highlight your project management expertise in your application. We want to see how you've successfully led projects before, so share specific examples that demonstrate your ability to deliver results.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in our job description. This shows us you’re genuinely interested in the role and understand what we’re looking for.
Be Clear and Concise:When writing your application, clarity is key. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Trust Alliance Group
✨Know Your Project Management Methodologies
Make sure you brush up on both Agile and Waterfall methodologies. Be ready to discuss how you've applied these in past projects, and think of examples where you adapted your approach based on project needs. This will show that you can flexibly manage different types of projects.
✨Showcase Your Communication Skills
As a Project Manager, you'll need to engage with various stakeholders. Prepare to share examples of how you've built relationships and communicated effectively in previous roles. Highlight any experience you have in providing clear status updates and managing expectations.
✨Demonstrate Your Business Acumen
Understand the organisational priorities of Trust Alliance Group and be ready to discuss how your project decisions align with their goals. Think about how you've turned business needs into actionable solutions in the past, and be prepared to share those stories.
✨Prepare for Problem-Solving Scenarios
Expect questions about how you've handled challenges in previous projects. Prepare specific examples where you identified risks early and resolved issues proactively. This will demonstrate your ability to stay calm under pressure and navigate change effectively.
