At a Glance
- Tasks: Support students with financial and personal needs while managing bursary applications.
- Company: Join a compassionate team dedicated to student wellbeing and support.
- Benefits: Enjoy up to 28 days leave, pension scheme, and on-site perks.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in students' lives every day.
- Qualifications: Strong admin skills, empathy, and experience in student support preferred.
The predicted salary is between 30000 - 40000 £ per year.
Make a real difference, every single day. Are you highly organised, compassionate, and passionate about supporting young people? Looking for a role where you can combine admin expertise with meaningful, face-to-face student support? We’re looking for a Bursary Administrator & Personal Support Advisor to join our Student Services team. This is a unique and rewarding opportunity to play a vital role in both financial support administration and frontline student wellbeing.
About the role
This is a varied and impactful position where no two days are the same. You’ll combine accurate, detail-focused administrative work with direct support for students’ personal, financial, and wellbeing needs. Key aspects of the role include:
- Processing bursary applications and managing student financial support
- Maintaining and updating systems such as online financial support portals
- Liaising with finance to ensure timely payments
- Acting as a key point of contact for students on a drop-in and appointment basis
- Providing guidance, information, and signposting to appropriate services
- Supporting students across a wide range of issues including financial, personal, and safeguarding concerns
- Working with internal teams and external agencies to ensure joined-up support
- Supporting events, tutorials, and wider Student Services activity
- Contributing to audits, process improvements, and staff training
- Advising on policy updates and maintaining accurate administrative systems
About you
You’ll be someone who combines strong administrative skills with empathy, professionalism, and resilience. You will have:
- Excellent organisational and administrative skills
- Strong IT skills and high attention to detail
- Excellent communication and relationship-building skills
- A compassionate, calm, and student-focused approach
- Confidence working with young people and handling sensitive situations
It would be great if you also have:
- Experience in a student-facing or support role
- Knowledge of bursary or financial support processes
Make a genuine difference to students’ lives and wellbeing. Join a supportive, collaborative team. Develop both your administrative and student support expertise. Work in a varied, meaningful, and people-focused role.
We offer a generous package with benefits including up to 28 days annual leave plus bank holidays and College closure days, LGPS pension scheme, relocation package, free on-site parking and a variety of on-site benefits and discounts.
Bursary Administrator and Personal Support Advisor in Truro employer: Truro and Penwith College
Join our Student Services team as a Bursary Administrator and Personal Support Advisor, where you will make a real difference in the lives of young people every day. We pride ourselves on fostering a supportive and collaborative work culture that values compassion and professionalism, offering generous benefits such as up to 28 days annual leave, a pension scheme, and opportunities for personal and professional growth. Located in a vibrant educational environment, this role provides a unique chance to combine your administrative expertise with meaningful student support, ensuring a rewarding and impactful career.
StudySmarter Expert Advice🤫
We think this is how you could land Bursary Administrator and Personal Support Advisor in Truro
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and mission. This will help you tailor your responses and show that you're genuinely interested in making a difference in students' lives.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of face-to-face interaction, it’s crucial to convey empathy and professionalism. Try role-playing with a friend or family member to get comfortable discussing sensitive topics.
✨Tip Number 3
Showcase your organisational skills! During the interview, share specific examples of how you've managed multiple tasks or projects. This will demonstrate your ability to handle the varied responsibilities of the Bursary Administrator role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Bursary Administrator and Personal Support Advisor in Truro
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting young people shine through. We want to see how much you care about making a difference in their lives, so share any relevant experiences that highlight your compassion and commitment.
Be Organised and Detail-Focused:As a Bursary Administrator, attention to detail is key! Make sure your application is well-structured and free of errors. We appreciate clear communication, so keep your language straightforward and professional while showcasing your organisational skills.
Highlight Relevant Experience:Don’t forget to mention any previous roles or experiences that relate to student support or financial processes. Whether it’s admin work or direct student interaction, we want to know how your background makes you a great fit for this role.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this rewarding opportunity in our Student Services team.
How to prepare for a job interview at Truro and Penwith College
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like processing bursary applications and providing student support. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Compassion
As a Bursary Administrator and Personal Support Advisor, empathy is crucial. Prepare examples from your past experiences where you've supported young people or handled sensitive situations. This will highlight your compassionate approach and ability to connect with students.
✨Highlight Your Organisational Skills
This role requires excellent organisational abilities. Be ready to discuss how you manage multiple tasks, maintain attention to detail, and keep systems updated. Sharing specific strategies or tools you use can really impress the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about their student services team, the challenges they face, or how they measure success in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.
