Senior Project Manager in Stoke-on-Trent

Location: Manchester City Centre (Hybrid working – 3 days per week in-office)

The Role – Project Manager

We’re looking for an experienced, proactive Senior Project Manager to lead the day-to-day delivery of client work across our integrated agency. You’ll take ownership of scope, timelines, project plans and budgets, and work closely with our Traffic Manager to coordinate resourcing. You’ll keep clients and internal teams aligned and ensure projects are delivered to a high standard - on time and on budget.

What You’ll Do (main responsibilities):

• Own and lead delivery of project-based accounts and one-off projects, acting as day-to-day client contact.
• Run client communications and status updates, clearly managing expectations on timelines, budget and progress.
• Plan and track scope, milestones and deliverables to ensure on-time, on-budget delivery.
• Brief and manage freelancers to deliver to agreed scope, deadlines and budget.
• Own project burn, recovery and profitability.
• Lead internal kick-offs and briefs, aligning teams on objectives, deliverables, roles and timings.
• Own RAID (risks, assumptions, issues, dependencies) and escalation, resolving blockers quickly.

What We’re Looking For

• Preference is integrated channel experience – managing both creative & performance projects alike. We’re open to level of experience, but you’ll need a minimum of 4+ years in a project management role.
• Strong client-facing skills, with experience managing client relationships effectively.
• Competent in using project management and workflow tools (Monday.com experience desirable).
• Excellent organisational and communication skills, with attention to detail.
• Comfortable working under pressure, able to prioritise tasks, and consistently meet deadlines.

Your Rewards

• 24 days holiday plus 3 days over Christmas
• 11 life balance days (a half day each month to do whatever you want, with the exception of December)
• An additional holiday for each year of service, up to a total of 5 extra days
• Early finish on a Friday
• The option to buy an extra week’s holiday
• Private health insurance which covers pre-existing conditions, cancer care and gives cashback for routine optical and dental treatments
• Life assurance
• Pension scheme
• Enhanced maternity and paternity pay
• £1000 for a referring a new hire.

And we offer

• Working from our Manchester office with flexibility for hybrid working.
• Access to a personal trainer/nutritionist, free fruit, and breakfast.
• Mental health support and access to professional therapists through ‘Spill’.
• Yearly peer feedback and performance reviews tailored personal development plans and objectives.
• Access to industry accredited professional qualifications through our IPA membership.
• Employee voice, we consult our people on matters affecting them and encourage participation in surveys, our suggestions box and employee awards.
• A social buddy, monthly agency socials and events put on by our culture committee.
• Lunch & Learn events to gain more understanding of different facets of agency life.

Our commitment to Diversity, Equity & Inclusion

We had always thought our business was open and inclusive. After all, one of our values is “Everyone matters”. We hammer home the behaviour of treating everyone with respect, seeing things from the other person’s perspective, understanding that everyone has different values, responsibilities, concerns, families.

But when you delve a little deeper into Diversity, Equity and Inclusion, this value is a great place to start but it involves so much more. Here at Trunk, we naturally welcome difference. It’s what gives us strength as a business, the wide breadth of experience, capabilities, and perspectives. And any creative business knows that the best ideas don’t come from just one place. Diversity is important, but we feel what makes the real difference is inclusivity, or the act of helping people feel valued and enabled regardless of their differences.

We have really then only just begun our diversity and inclusivity journey. We started by ensuring everyone has mandatory training to help people understand what it means to be inclusive. We’ve set up a panel of people within the business to champion difference, and we have ambassadors who are gaining their IPA D, E & I certifications. We continue to learn and evolve, and realise that this is not a quick win, or a ‘one and done’.

We are adapting our practices, offering home working, flexibility around start times, offer monthly life-balance days, offer access to mental health professionals, assess our working spaces to accommodate brilliant neurodivergent minds. And will continue to evolve to enable the difference around us.