At a Glance
- Tasks: Manage client relationships and oversee performance marketing campaigns across various accounts.
- Company: Join a dynamic team in Manchester City Centre focused on client strategy and project delivery.
- Benefits: Flexible working hours with a part-time option of 24 hours per week over 5 days.
- Other info: Immediate availability is required for this freelance or fixed-term role.
- Why this job: Be a key player in a growth phase, directly impacting client success and agency performance.
- Qualifications: 4-6+ years in client services, preferably in marketing or integrated agencies.
The predicted salary is between 50000 - 60000 £ per year.
Freelance Senior Client Manager (open to part-time 6 month FTC)
Location: Manchester City Centre
Requirements: 24 hours per week split across 5 days – available immediately
The Role
We're looking for a Senior Client Manager to join us on a freelance or fixed-term basis to support a period of growth across our client portfolio. You'll be embedded in the client strategy team, owning day-to-day relationships and leading project delivery across a mix of performance marketing accounts. This is a hands-on role. You'll be the primary point of contact for your clients, working closely with the performance and discoverability team, creative, content production and data teams to deliver work that performs. A background in professional or financial services is a strong advantage - you'll hit the ground running with clients who operate in regulated, complex environments.
What You’ll Do (Main responsibilities)
- Client Management
- Own day-to-day client relationships, acting as a trusted, proactive partner
- Lead regular client status meetings, QBRs, and performance reviews
- Identify and progress organic growth opportunities within existing accounts
- Manage client expectations with confidence escalating where needed, resolving where possible
- Performance Marketing Delivery
- Oversee delivery of paid media, SEO, and/or digital performance campaigns across your portfolio
- Brief internal and external teams clearly, ensuring outputs are on time, on budget, and on brief
- Track campaign performance, interpret data, and present insights and recommendations to clients
- Hold the agency and client accountable to agreed KPIs and commercial outcomes
- Project and Commercial Management
- Manage project finances including forecasting, billing, and PO management
- Maintain up-to-date status documents, contact reports, and project trackers
- Flag resource or timing issues early and work with senior leads to resolve them
- Contribute to scoping, proposal writing, and pricing for new briefs within existing accounts
What We’re Looking For
- Essential
- 4–6+ years in a client services role within a marketing, digital, or integrated agency
- Demonstrable experience working on performance marketing accounts (paid search, paid social, programmatic, SEO, or similar)
- Confident managing senior client stakeholders independently
- Strong project management skills — you're organised, proactive, and calm under pressure
- Commercially aware, with experience managing budgets and billing
- Excellent written and verbal communication skills
- Preferred
- Experience working with professional services or financial services clients (e.g. legal, accountancy, insurance, banking, wealth management)
- Familiarity with regulated marketing environments and the nuances that come with them
- Experience working with or managing a performance or data team within an agency
Our commitment to Diversity, Equity
Senior Client Manager employer: Trunk
This role is based in Manchester City Centre, offering a flexible part-time schedule. The team values diversity and equity, aiming to support clients in regulated environments like financial services.
