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- Tasks: Manage high-profile client accounts and deliver innovative marketing strategies.
- Company: Join a dynamic agency that values creativity and collaboration.
- Benefits: Enjoy competitive salary, flexible working, health insurance, and generous holiday.
- Why this job: Be at the heart of client success and drive impactful marketing solutions.
- Qualifications: Strong communication skills and a passion for client relationships.
- Other info: Experience a vibrant culture with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Client Managers at Trunk sit at the heart of our Client Strategy team, taking care of the agency’s most valuable clients. Working closely with Client Partners and senior internal stakeholders, you’ll help deliver compelling marketing expertise and strategies that meet both client objectives and agency goals.
Client Managers play a crucial role in the day-to-day management of client accounts, operating under the guidance of a Client Partner and ensuring exceptional work is delivered. You’ll bring a proactive, positive attitude and a genuine desire to drive client success and account growth.
Your day-to-day:
- Support Client Partners in managing high-profile accounts, ensuring client satisfaction and account growth.
- Assist in delivering work that meets clients’ strategic objectives and business challenges.
- Build and maintain strong relationships with mid-level client contacts, becoming a dependable point of contact.
- Collaborate with internal teams and external partners to support innovative strategies and campaigns.
- Participate in new and organic business opportunities, with a focus on creative and commercial thinking.
- Manage day-to-day account operations, ensuring projects meet deadlines and budgets.
- Support the interpretation of client briefs and the development of effective strategies.
- Assist with client presentations and performance reviews.
- Monitor account financials, supporting profitability and internal reporting.
- Identify opportunities for account growth and improved agency-client relationships.
Who you’ll work with:
- Internal: Client Strategy team, Strategy and Creative teams, Delivery teams across performance and creative channels, Finance and HR. You’ll report to a Client Partner, providing updates on account progress, client satisfaction, and project performance.
- External: Client marketing and procurement teams, partner agencies, freelancers, and new business prospects.
About you:
- Strong communicators who build trusted relationships with clients and internal teams.
- Organised and effective time managers, comfortable juggling multiple priorities.
- Detail-oriented, with the ability to balance strategic thinking and delivery.
- Proactive problem-solvers who spot issues early and suggest solutions.
- Keen to grow professionally and take advantage of development opportunities.
- Passionate about client success and continuous improvement.
You’ll also clearly demonstrate Trunk’s six core values: Love What You Do, Stand Together, Succeed Together, Constantly Curious, The Truth Kindly Told, Own It, Everyone Matters.
Your rewards:
- 24 days holiday plus 3 days over Christmas.
- An additional day of holiday for each year of service, up to a total of 5 extra days.
- The option to buy an extra week’s holiday per year.
- 0.5-day life balance day each month to do whatever you want (excludes December).
- Early finish on a Friday.
- Private health insurance which covers pre-existing conditions, cancer care and gives cashback for routine optical and dental treatments.
- Life assurance.
- Pension scheme.
- Enhanced maternity and paternity pay.
- A £1,000 payment for referring a new hire.
We offer hybrid working and flexibility, access to a personal trainer/nutritionist, free fruit and breakfast in the Manchester office, mental health support and access to professional therapists through ‘Spill’, peer feedback and performance reviews tailored personal development plans and objectives, access to industry-accredited professional qualifications through our IPA membership, employee voice, and a social buddy upon joining who helps you settle into the agency. Monthly agency socials and events put on by our culture committee, Lunch & Learn events to gain more understanding of different facets of agency life, all supported by a culture driven by great work, team collaboration, passion, honesty, and mutual respect for everyone.
Our commitment to Diversity, Equity & Inclusion:
Here at Trunk, we naturally welcome difference. It’s what gives us strength as a business, the wide breadth of experience, capabilities, and perspectives. We have begun our diversity and inclusivity journey by ensuring everyone has mandatory training to help people understand what it means to be inclusive. We continue to learn and evolve, adapting our practices, offering home working, flexibility around start times, monthly life-balance days, access to mental health professionals, and assessing our working spaces to accommodate brilliant neurodivergent minds.
Client Manager in Manchester employer: Trunk
Contact Detail:
Trunk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Client Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their values and how they align with yours. This will help you show that you're not just a fit for the role, but also for the company culture.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect Client Manager. Highlight your ability to build relationships and drive client success – that's what they're looking for!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Client Manager in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Manager role. Highlight your experience in managing client accounts and your ability to build strong relationships, as these are key aspects of the job.
Showcase Your Communication Skills: As a Client Manager, strong communication is essential. Use your application to demonstrate how you've effectively communicated with clients and internal teams in the past. Share specific examples that showcase your skills.
Be Proactive and Positive: We love candidates who show a proactive attitude! In your application, mention instances where you took the initiative to solve problems or drive client success. A positive outlook can really set you apart!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Trunk
✨Know Your Clients
Before the interview, research Trunk's key clients and their industries. Understanding their challenges and objectives will help you demonstrate how you can contribute to client success and account growth.
✨Showcase Your Communication Skills
As a Client Manager, strong communication is crucial. Prepare examples of how you've built relationships with clients or internal teams in the past. Be ready to discuss how you handle difficult conversations and ensure client satisfaction.
✨Demonstrate Organisational Skills
Be prepared to talk about how you manage multiple priorities and deadlines. Share specific tools or methods you use to stay organised, as this will show your potential employer that you can handle the day-to-day operations effectively.
✨Emphasise Your Problem-Solving Abilities
Think of instances where you've identified issues early and proposed solutions. Highlighting your proactive approach will resonate well with the agency's values and show that you're keen on driving continuous improvement.
