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- Tasks: Manage high-profile client accounts and deliver innovative marketing strategies.
- Company: Join a dynamic agency that values creativity and collaboration.
- Benefits: Enjoy competitive salary, generous holiday, health insurance, and hybrid working.
- Why this job: Be at the heart of client success and drive impactful marketing solutions.
- Qualifications: Strong communication skills and a passion for client relationships.
- Other info: Experience excellent career growth and a supportive team culture.
The predicted salary is between 28800 - 43200 £ per year.
Client Managers at Trunk sit at the heart of our Client Strategy team, taking care of the agency’s most valuable clients. Working closely with Client Partners and senior internal stakeholders, you’ll help deliver compelling marketing expertise and strategies that meet both client objectives and agency goals. Client Managers play a crucial role in the day-to-day management of client accounts, operating under the guidance of a Client Partner and ensuring exceptional work is delivered. You’ll bring a proactive, positive attitude and a genuine desire to drive client success and account growth.
Your day-to-day:
- Support Client Partners in managing high-profile accounts, ensuring client satisfaction and account growth
- Assist in delivering work that meets clients’ strategic objectives and business challenges
- Build and maintain strong relationships with mid-level client contacts, becoming a dependable point of contact
- Collaborate with internal teams and external partners to support innovative strategies and campaigns
- Participate in new and organic business opportunities, with a focus on creative and commercial thinking
- Manage day-to-day account operations, ensuring projects meet deadlines and budgets
- Support the interpretation of client briefs and the development of effective strategies
- Assist with client presentations and performance reviews
- Monitor account financials, supporting profitability and internal reporting
- Identify opportunities for account growth and improved agency-client relationships
Who you’ll work with:
- Internal: Client Strategy team, Strategy and Creative teams, Delivery teams across performance and creative channels, Finance and HR. You’ll report to a Client Partner, providing updates on account progress, client satisfaction, and project performance.
- External: Client marketing and procurement teams, partner agencies, freelancers, and new business prospects.
About you:
- Strong communicators who build trusted relationships with clients and internal teams
- Organised and effective time managers, comfortable juggling multiple priorities
- Detail-oriented, with the ability to balance strategic thinking and delivery
- Proactive problem-solvers who spot issues early and suggest solutions
- Keen to grow professionally and take advantage of development opportunities
- Passionate about client success and continuous improvement
You’ll also clearly demonstrate Trunk’s six core values: Love What You Do • Stand Together, Succeed Together • Constantly Curious • The Truth Kindly Told • Own It • Everyone Matters.
Your rewards:
- Alongside a competitive salary, you will receive: 24 days holiday plus 3 days over Christmas. An additional day of holiday for each year of service, up to a total of 5 extra days. The option to buy an extra week’s holiday per year. 0.5-day life balance day each month to do whatever you want (excludes December) Early finish on a Friday.
- Private health insurance which covers pre-existing conditions, cancer care and gives cashback for routine optical and dental treatments.
- Life assurance.
- Pension scheme.
- Enhanced maternity and paternity pay.
- A £1,000 payment for referring a new hire.
- Hybrid working and flexibility.
- Access to a personal trainer/nutritionist.
- Free fruit and breakfast in the Manchester office.
- Mental health support and access to professional therapists through ‘Spill’.
- Peer feedback and performance reviews tailored personal development plans and objectives.
- Access to industry-accredited professional qualifications through our IPA membership.
- Employee voice, we consult our people on matters affecting them and encourage participation in agency surveys, our suggestions box and employee awards.
- A social buddy upon joining who helps you settle into the agency.
- Monthly agency socials and events put on by our culture committee.
Client Manager employer: Trunk
Contact Detail:
Trunk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current Client Managers on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, ask for an informational interview or a coffee chat with someone at Trunk. This is your chance to demonstrate your proactive attitude and passion for client success while learning more about the role.
✨Tip Number 3
Prepare for interviews by diving deep into Trunk’s values and recent projects. Be ready to discuss how your experience aligns with their goals. Tailor your answers to show you’re not just a fit for the role, but also for the company culture.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a networking event, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Manager role. Highlight your experience in managing client accounts and how you've driven success in previous roles. We want to see how you can bring value to our team!
Showcase Your Communication Skills: As a Client Manager, strong communication is key. Use your application to demonstrate how you've built relationships with clients and internal teams. Share specific examples that show off your ability to connect and collaborate effectively.
Be Proactive and Positive: We love candidates who have a proactive attitude! In your application, mention times when you've taken initiative to solve problems or improve processes. This will show us you're the kind of person who drives client success and account growth.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at Trunk
✨Know Your Clients
Before the interview, research Trunk's key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can contribute to client success and account growth.
✨Showcase Your Communication Skills
As a Client Manager, strong communication is vital. Prepare examples of how you've built relationships with clients or internal teams in the past. Be ready to discuss how you handle difficult conversations and ensure client satisfaction.
✨Demonstrate Organisational Skills
Be prepared to talk about how you manage multiple priorities and deadlines. Share specific tools or methods you use to stay organised, as this will show your potential employer that you can handle the day-to-day operations effectively.
✨Emphasise Your Proactive Approach
Think of instances where you've identified problems early and suggested solutions. Highlighting your proactive problem-solving skills will align well with Trunk's values and show that you're keen to drive client success.
