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- Tasks: Deliver exceptional spa treatments and provide top-notch client care.
- Company: Join the legendary team at Trump Turnberry, a premier resort in Scotland.
- Benefits: Enjoy subsidised accommodation, meal perks, discounts, and access to resort facilities.
- Why this job: Be part of a vibrant culture focused on excellence and personal growth.
- Qualifications: HND/SVQ Level 3 in Beauty Therapy and strong English communication skills required.
- Other info: Flexible working hours available: Full Time, Part Time & Casual positions.
The predicted salary is between 24000 - 36000 £ per year.
Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team. Positions are available on a Full Time, Part Time & Casual basis.
Position Purpose
Therapists are responsible for delivering exceptional treatments to guests of the spa in line with brand standards, maintaining excellent five-star client care, cleaning standards, and grooming. Spa Therapists also respond to guest needs and recommend suitable products as required.
Key responsibilities include:
- Perform treatments to an exceptional standard, following protocols and standards taught in training, and tailoring to the client’s specific needs.
- Update own knowledge of products and treatment brand standards beyond formal training provided by Managers.
- Conduct in-depth consultations with clients prior to treatments, ensuring medical history and concerns are identified.
- Provide aftercare recommendations at the end of each treatment, addressing client concerns.
Candidate Requirements:
- Must be eligible to work within the UK.
- Must have strong English communication skills—both written and spoken.
- HND/SVQ Level 3 in Beauty Therapy is essential.
- Must be passionate about providing excellent customer service.
- Previous experience in a similar environment is preferred but not essential.
Benefits Include:
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Commission on retail sales.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry for you and your family.
- Discounts at Food & Beverage outlets and the Golf Professional Shop.
- Resort facilities – use of the Spa, Gym, and Golf facilities (subject to restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms provided and laundered at the company's expense.
- Employee Assistance Programme offering support lines.
- Ongoing training, development, hospitality training, and apprenticeship programmes.
Spa Therapist employer: Trump Turnberry
Contact Detail:
Trump Turnberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with the specific treatments and products offered at Trump Turnberry. Understanding their brand standards and unique offerings will help you tailor your conversations during interviews, showcasing your enthusiasm and knowledge.
✨Tip Number 2
Network with current or former employees of Trump Turnberry if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss your customer service philosophy and how it aligns with providing five-star experiences. Be ready to share examples from your past experiences that demonstrate your commitment to exceptional client care.
✨Tip Number 4
Stay updated on the latest trends in beauty therapy and wellness. Being knowledgeable about new techniques or products can set you apart and show your dedication to continuous learning and improvement.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Spa Therapist position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Qualifications: Make sure to emphasise your HND/SVQ Level 3 in Beauty Therapy and any relevant experience you have in a similar environment. Mention specific treatments you are skilled in and any customer service achievements.
Craft a Personal Statement: Write a compelling personal statement that showcases your passion for providing excellent customer service and your commitment to maintaining high standards. Use this opportunity to express why you want to work at Trump Turnberry specifically.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. Ensure that your English communication skills shine through in your writing, as strong communication is essential for this role.
How to prepare for a job interview at Trump Turnberry
✨Know Your Treatments
Familiarise yourself with the various treatments offered at the spa. Be prepared to discuss how you would tailor these treatments to meet individual client needs, showcasing your understanding of both the protocols and the importance of personalisation.
✨Demonstrate Excellent Communication Skills
Since strong English communication skills are essential, practice articulating your thoughts clearly. During the interview, ensure you listen actively and respond thoughtfully, especially when discussing client consultations and aftercare recommendations.
✨Show Passion for Customer Service
Express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to ensure client satisfaction, as this aligns with the five-star standards expected at Trump Turnberry.
✨Prepare Questions
Have a few insightful questions ready to ask the interviewer about the spa's approach to treatments and client care. This shows your genuine interest in the role and helps you assess if the environment is the right fit for you.
