At a Glance
- Tasks: Serve high-quality food and beverages while creating memorable guest experiences.
- Company: Join the legendary team at Trump Turnberry, Scotland's premier resort.
- Benefits: Enjoy subsidised accommodation, discounted meals, and access to resort facilities.
- Other info: Ongoing training and development opportunities available.
- Why this job: Be part of a dynamic team and develop your hospitality skills in a stunning environment.
- Qualifications: Friendly, detail-oriented team players with a passion for exceptional service.
Food & Beverage Waitperson
Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team.
Position Scope:
To assist in the service of a high-quality food & beverage product to customers. To assist in the development of Food & Beverage products and Services across the resort. To answer guests' requests and resolve guests' problems.
- To project a pleasant, positive and professional image at all times.
- To adhere to all company policies and procedures
- To manage cultural needs and expectations of all guests.
- To ensure a timely delivery of all guests’ orders.
- To ensure a thorough knowledge of all products both food and beverage within your department.
- Upselling and the identification of additional revenue opportunities.
- Liaise and communicate effectively with all departments to ensure a seamless transfer of information takes place.
- Any other reasonable task requested by your manager
Start Date: This position is due to commence in February 2027.
Qualification Standards
- Eligibility to live and work in the UK
- Ability to communicate freely in the local language
- Open and friendly with a desire to deliver exceptional guest experiences
- Good attention to detail and accuracy
- A team player, contributing positively to team performance
- Excellent time management skills with the ability to prioritise workload
- Ability to assess and meet the needs of the guest
- Previous, similar experience in 4 – 5 Star environment preferred
Benefits include
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities, including a Staff Golf Club (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
- Share of gratuities and service charge within Food and Beverage
Server/Waiter/Waitress employer: Trump Turnberry
Trump Turnberry is an exceptional employer that offers a vibrant work culture focused on delivering 5-star service and creating memorable experiences for guests. With comprehensive benefits including subsidised accommodation, discounted rates at resort facilities, and ongoing training opportunities, employees are encouraged to grow and thrive in their roles. Located in a stunning setting, the company fosters strong professional relationships and values teamwork, making it an ideal place for those passionate about events and hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Trump Turnberry and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Trump Turnberry that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Trump Turnberry.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Trump Turnberry get a sense of who you are beyond your experience!
How to prepare for a job interview at Trump Turnberry
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Trump Turnberry and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.