At a Glance
- Tasks: Plan and coordinate amazing events like weddings and corporate functions at a luxury resort.
- Company: Join the legendary team at Trump Turnberry, known for its exceptional service.
- Benefits: Enjoy subsidised accommodation, discounted meals, and access to resort facilities.
- Other info: Ongoing training and development opportunities available.
- Why this job: Be part of a dynamic team creating unforgettable experiences for guests.
- Qualifications: Events Management qualification preferred; must be proactive and organised.
The predicted salary is between 25000 - 30000 £ per year.
Trump Turnberry is ready to receive applications from exceptional, talented Event Specialist to join our legendary team.
Position Purpose
To effectively and intricately plan all Resort events and off-site functions which includes but is not limited to corporate conferences, weddings, corporate golf days, incentives and social events.
To exude professional, efficient, friendly, detailed, and timely service to all internal and external clients and guests.
Maximise revenues by ensuring effective booking, forecasting, planning, billing, and up-selling of resort products and services.
Essential Functions
Effectively co-ordinate all group and wedding business, working on own dedicated events and supporting other team members with their assigned events - liaise with the sales and group sales departments ensuring efficient transition for each contracted event, manage clients through the planning stages, take responsibility of all payment deadlines, present detailed documentation to support the operational departments with execution, ensure final invoice payment is collected and future event secured prior to departure.
To ensure high levels of system accuracy including but not limited to booking details, group accommodation, banqueting and golf/spa/leisure forecasting, bedroom room type balancing, rate code building and modifying, business block notes and activities, event resource and item management.
Build strong professional business relationships with all customers, clients, vendors and Resort associates ensuring 5 star service is delivered at all times, and an approachable demeanour is always portrayed.
To ensure that all Event summaries and banqueting event orders produced are done so with a high level of accuracy, signed off by the client, and distributed internally in accordance with company timelines.
- Qualification Standards
- Must be eligible to work within the UK
- Must be able to communicate comfortably in both written and spoken English
- A qualification in Events Management / Hospitality is preferred
- Must be proactive and able to work within a team as well as individually
- Must be a self-starter with excellent organizational skills
- Previous experience within a similar role is preferred
Benefits include
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities. (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
Reservation & Events Coordinator employer: Trump Turnberry
Trump Turnberry is an exceptional employer that offers a vibrant work culture focused on delivering 5-star service and creating memorable experiences for guests. With comprehensive benefits including subsidised accommodation, discounted rates at resort facilities, and ongoing training opportunities, employees are encouraged to grow and thrive in their roles. Located in a stunning setting, the company fosters strong professional relationships and values teamwork, making it an ideal place for those passionate about events and hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Reservation & Events Coordinator
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Trump Turnberry. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Trump Turnberry
Don't be shy about reaching out to Trump Turnberry directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reservation & Events Coordinator
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Trump Turnberry and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Trump Turnberry
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
