At a Glance
- Tasks: Provide expert advice on golf gear and ensure a top-notch shopping experience.
- Company: Join a vibrant golf retail team at a prestigious resort.
- Benefits: Enjoy subsidised accommodation, meal perks, and discounts at resort facilities.
- Other info: Ongoing training and development opportunities available.
- Why this job: Combine your passion for golf with customer service in a fun environment.
- Qualifications: Retail experience and a love for golf are essential.
The predicted salary is between 20000 - 25000 £ per year.
Position Purpose: The Golf Retail Assistant will be the first point of contact for customers, offering expert advice on golf equipment, apparel, and accessories, ensuring an exceptional shopping experience. You will assist in the shop's daily operations, from managing stock to handling transactions. You will also be adept at using the tee sheet system to make and manage golf bookings. This position is available April - September 2025.
ESSENTIAL FUNCTIONS
- Provide exceptional, knowledgeable, and friendly service to customers, offering assistance with product selection, answering inquiries, and offering golf-related advice.
- Demonstrate expertise in a variety of golf products, including balls, clothing, shoes, and accessories, helping customers make informed purchasing decisions.
- Drive sales by actively engaging customers, promoting store promotions, and upselling relevant products to enhance their golfing experience.
- Assist with stock organisation, restocking shelves, and managing inventory levels. Keep the shop tidy and ensure displays are neat and appealing.
- Operate the point-of-sale system, process transactions, and handle cash or card payments accurately and efficiently.
- Help maintain attractive product displays and ensure the shop is visually appealing to encourage customer engagement and sales.
- Work closely with the Golf Department team to ensure smooth daily operations, including opening and closing duties, stock rotation, and meeting sales targets.
- Build lasting relationships with regular customers, providing personalised service to encourage repeat business and customer loyalty.
QUALIFICATION STANDARDS, JOB KNOWLEDGE, SKILLS AND ABILITIES
- Previous retail experience, preferably in sporting goods or a golf-related environment.
- Strong passion for golf with an understanding of the sport’s equipment and terminology.
- Excellent communication and interpersonal skills with the ability to work as part of a team and independently.
- Friendly and approachable demeanour with a customer-first attitude along with strong organizational skills and good attention to detail.
- Basic math and cash-handling skills are required.
Benefits Include
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
Golf Shop employer: Trump Turnberry
At Trump Turnberry, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. As a Golf Retail Assistant, you will enjoy unique benefits such as subsidised accommodation, access to resort facilities, and ongoing training opportunities, all while working in a stunning location that enhances your passion for golf. Join us to build lasting relationships with customers and develop your career in a supportive environment dedicated to employee growth and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Golf Shop
✨Tip Number 1
Get to know the golf products inside out! Brush up on your knowledge of equipment, apparel, and accessories. This way, when you chat with potential employers, you can show off your expertise and passion for the sport.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate real-life scenarios. Being friendly and approachable is key, so make sure you can engage customers and handle their inquiries like a pro.
✨Tip Number 3
Network with fellow golf enthusiasts and professionals. Attend local tournaments or events to meet people in the industry. You never know who might have a lead on a job or offer some valuable advice!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our team and provide exceptional service to our customers.
We think you need these skills to ace Golf Shop
Some tips for your application 🫡
Show Your Passion for Golf:When you're writing your application, let your love for golf shine through! Mention any personal experiences or knowledge you have about golf equipment and the sport itself. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the golf community.
Tailor Your Application:Make sure to customise your application to fit the Golf Retail Assistant role. Highlight relevant retail experience and skills that match the job description. We appreciate when candidates take the time to connect their background with what we’re looking for!
Be Friendly and Approachable:Since this role is all about customer interaction, your written application should reflect a friendly tone. Use approachable language and show us that you can communicate well. We’re looking for team players who can engage with customers effortlessly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Trump Turnberry
✨Know Your Golf Stuff
Brush up on your knowledge of golf equipment, apparel, and accessories. Be ready to discuss different brands and products, as well as their features. This will show your passion for the sport and help you connect with customers during the interview.
✨Show Off Your Customer Service Skills
Prepare examples from your previous retail experience where you provided exceptional customer service. Think about times you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your friendly and approachable demeanour.
✨Practice Your Sales Techniques
Familiarise yourself with upselling and cross-selling techniques. During the interview, be ready to explain how you would engage customers and promote store promotions. This will highlight your ability to drive sales and enhance the shopping experience.
✨Get Organised
Since the role involves managing stock and keeping the shop tidy, think about how you would approach these tasks. Share your strategies for staying organised and ensuring displays are appealing. This will show that you have strong organisational skills and attention to detail.
