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- Tasks: Welcome guests, assist with luggage, and provide local area advice.
- Company: Join the legendary team at Trump Turnberry, a prestigious hotel.
- Benefits: Enjoy discounted stays, meals on duty, and access to resort facilities.
- Why this job: Be the first point of contact and create memorable experiences for guests.
- Qualifications: Good communication skills and a valid driving licence required.
- Other info: Dynamic role with opportunities for personal growth in hospitality.
The predicted salary is between 12 - 16 £ per hour.
Trump Turnberry is ready to receive applications from exceptional, talented individuals to join our legendary team.
Position Scope: Working within the Front Office team and acting as the first point of contact for the guest within the hotel, the position of Doorman is an extremely important, challenging and rewarding role. The Doorman is responsible for providing a warm and friendly welcome, escorting our guests to and from the lobby, assisting them with luggage and attending to all guest requests and enquiries as required.
Job Functions:
- Take requests for Shuttles (transportation for guests within the resort) and action them.
- Advise guests on the local area (tourism or business locations, sights or events).
- Greet and welcome guests and direct them to Reception where you are to introduce the guest by name to the Receptionist.
- Assist both arriving and departing guests with baggage handling.
- Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles.
- Valet Park guest's vehicles.
Candidate Specification:
- Must be eligible to work in the UK.
- Position requires walking and giving direction most of the working day.
- Must be able to lift up to 15 lbs. occasionally.
- Previous experience in a hotel environment is desired.
- Requires good communication skills, both verbal and written.
- A driving license is essential.
Benefits include:
- Access to a meal on duty in the staff canteen.
- Turnberry Friends Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions).
- Trump Hotels Associate and Friends Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
Seasonal Doorman in Girvan employer: Trump Turnberry
Contact Detail:
Trump Turnberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Doorman in Girvan
✨Tip Number 1
Make sure to showcase your personality during the interview! As a Doorman, you're the first face guests see, so let your warm and friendly nature shine through. We want to see how you can create that welcoming atmosphere right from the start.
✨Tip Number 2
Brush up on your local knowledge! Guests will often ask for recommendations on sights and events, so being well-informed will set you apart. We suggest jotting down a few key places and events in the area to impress during your chat.
✨Tip Number 3
Practice your communication skills! Since you'll be interacting with guests constantly, clear and friendly communication is key. We recommend role-playing with a friend to get comfortable with greeting guests and handling their requests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our legendary team at Trump Turnberry. We can't wait to see your application!
We think you need these skills to ace Seasonal Doorman in Girvan
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness in your words, just like you would when welcoming guests.
Tailor Your Application: Make sure to tailor your application specifically for the Doorman role at Trump Turnberry. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to creating a memorable experience for our guests.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, it shows you’re keen on joining our legendary team!
How to prepare for a job interview at Trump Turnberry
✨Know the Hotel Inside Out
Before your interview, take some time to research Trump Turnberry. Familiarise yourself with its history, facilities, and services. This will not only impress the interviewers but also help you answer questions about how you can enhance the guest experience.
✨Show Off Your Communication Skills
As a Doorman, you'll be the first point of contact for guests, so it's crucial to demonstrate your communication skills. Practice speaking clearly and confidently about your previous experiences in hospitality, and be ready to share examples of how you've handled guest requests or complaints.
✨Dress to Impress
First impressions matter! Make sure to dress smartly for your interview. A polished appearance shows that you understand the importance of professionalism in a hotel environment. Plus, it sets the tone for how you’ll present yourself to guests.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with an unhappy guest or managing multiple luggage requests at once. Think through these scenarios beforehand and prepare your responses to showcase your problem-solving skills and ability to stay calm under pressure.