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- Tasks: Lead food and beverage services in a luxury resort, ensuring exceptional guest experiences.
- Company: Join The Trump Organisation at a stunning 827-acre luxury hotel.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Be part of a dynamic team delivering top-notch service in a prestigious setting.
- Qualifications: Experience in luxury hotels, strong leadership, and financial management skills.
- Other info: Opportunity to develop your career in a high-performance culture.
The predicted salary is between 36000 - 60000 £ per year.
The diversity of the product offering encompasses a luxury hotel, with 204 rooms within the main Hotel and Villa accommodation, 11 meeting rooms, 3 golf courses, The Spa at Turnberry and Turnberry Adventures across the grounds of the 827-acre resort. The property is owned and managed by The Trump Organisation.
POSITION PURPOSE
The role encompasses, but is not limited to, labour planning and rostering, revenue and cost management, guest satisfaction, employee engagement, inventory control, and supply management, ensuring exceptional service delivery within a luxury resort environment.
Essential Functions
- Brand, Quality & Compliance
- Ensure full compliance with Trump Hotels Brand Standards, as well as all statutory and legal requirements, applying the higher standard where applicable.
- Maintain exemplary standards of cleanliness, hygiene, safety, and equipment usage across all outlets.
- Ensure all service delivery aligns with luxury hospitality expectations.
- Manage multiple food and beverage outlets and lead large teams effectively.
- Maintain thorough knowledge of menus, beverage offerings, and service standards across restaurant, bar, and in-room dining operations.
- Ensure timely and accurate recording, coordination, and follow-up of all bookings and events.
- Respond professionally and proactively to guest needs during operational hours.
- Implement creative and innovative approaches to enhance guest service and experience.
- Lead by example, fostering a positive, professional, and high-performance culture.
- Effectively distribute workload across management and supervisory teams.
- Conduct performance appraisals in line with guidance from the Hotel Manager and Human Resources, ensuring deadlines are met.
- Address performance management and disciplinary matters promptly and fairly.
- Create an empowering environment where team members take ownership of their responsibilities and professional development.
- Communicate clearly and consistently with all levels of the team.
QUALIFICATION STANDARDS
- Proven experience in a luxury hotel environment at Outlet Manager level, or above.
- Strong leadership capability with the ability to motivate, train, and mentor teams.
- Ability to analyse financial data and manage budgets, payroll, and operational costs.
- Highly organised, resilient, and able to perform effectively under pressure and during high-demand periods.
- Resourceful, flexible, and creative in approach to problem-solving.
- Confident and composed when handling challenging guest situations or sensitive internal matters.
- Strong computer literacy and operational systems knowledge preferred.
- Ability to define productivity standards while maintaining quality excellence.
- Intermediate or Elementary Food Hygiene Certificate.
- Personal Licence Holder.
Education
- Degree or equivalent qualification in Hospitality or Hotel Management.
Food & Beverage Services Manager in Girvan employer: Trump Turnberry
Contact Detail:
Trump Turnberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Services Manager in Girvan
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend hospitality events, and join relevant online groups. The more people you know, the better your chances of landing that Food & Beverage Services Manager role.
✨Tip Number 2
Show off your skills in interviews! Prepare to discuss your experience in managing teams and delivering exceptional service. Use specific examples from your past roles to demonstrate how you can bring value to the luxury resort environment.
✨Tip Number 3
Research the company culture! Understanding the Trump Organisation's values and standards will help you tailor your approach during interviews. Show them you’re not just a fit for the role, but for their team too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Food & Beverage Services Manager in Girvan
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to exceptional service and guest satisfaction, especially in a luxury setting.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Food & Beverage Services Manager role. Highlight relevant experience, skills, and achievements that align with the job description, showing us why you're the perfect fit for our team.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, we appreciate clarity just as much as creativity!
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and efficiently. Plus, it shows you're proactive and keen to join our fantastic team!
How to prepare for a job interview at Trump Turnberry
✨Know Your Luxury Standards
Familiarise yourself with the Trump Hotels Brand Standards and luxury hospitality expectations. Be ready to discuss how you would ensure compliance and maintain high standards of cleanliness, hygiene, and service delivery in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership capabilities. Think about times when you've motivated a team or handled performance management issues effectively. This will demonstrate your ability to foster a positive and high-performance culture.
✨Master the Menu
Make sure you have a thorough knowledge of food and beverage offerings. Be prepared to discuss how you would manage multiple outlets and ensure exceptional service across all areas, including restaurant, bar, and in-room dining.
✨Be Ready for Problem-Solving
Think of specific instances where you've creatively solved problems or enhanced guest experiences. This role requires resourcefulness and flexibility, so showcasing your ability to handle challenging situations will set you apart.
