At a Glance
- Tasks: Welcome guests with a warm smile and assist them during their stay at our luxury resort.
- Company: Join the legendary team at Trump Turnberry, known for exceptional service.
- Benefits: Enjoy discounted stays, meals on duty, and access to resort facilities.
- Other info: Flexible hours with ongoing training and development opportunities.
- Why this job: Be the first and last point of contact, making memorable experiences for guests.
- Qualifications: Must have a full driver’s license and a passion for 5-star service.
The predicted salary is between 12 - 15 £ per hour.
Casual Resort Welcome Ambassador Trump Turnberry is ready to receive applications from exceptional, talented individuals looking to join our legendary team.
Job Scope Working closely with the Guest Services and Security teams and acting as the first and last point of contact for the guest arrival and departure at the Resort, the position of Resort Welcome Ambassador is an extremely important, challenging and rewarding role.
The Resort Welcome Ambassador is based down at the Gatehouse and main entrance to the resort and is responsible for providing a warm friendly, indigenous and luxury welcome, welcoming and directing our guests to and from the Main entrances, assisting them with luggage and attending to all guest requests and enquiries.
Job Functions Greet and welcome guests on arrival at the main entrance of the Resort and direct them to their destination on property.
Request reservation details from guests and cross-reference guests details against the Reservations Arrival Report.
Radio to Front Office and/or Spa to inform them of the guest arrival, highlight the guest by name, car make/model & registration, adhering to all Track & Traces requirements.
Take requests for Shuttles (transportation for guests within the resort) and action them.
Advise guests on the local area (tourism or business locations, sites or events) Candidate Specification Must be eligible to work in the UK The successful candidate will be proactive, be self‑motivated, comfortable working on their own, outdoors and work as part of a team when required.
The successful candidate should have an interest and be committed to proving 5-star luxury service at all times.
Having a full driver’s license is essential for this role.
Valid 1st aid trained or be willing to undertake 1st aid training is essential.
The successful candidate should be flexible to work day, evenings, overnight and weekends.
Benefits include Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
Access to a meal on duty in the staff canteen.
Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
Resort Facilities – use of the Spa, Gym and Golf facilities, including a Staff Golf Club (subject to some restrictions).
Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available. #J-18808-Ljbffr
Casual Resort Welcome Ambassador - Weekend Only in Girvan employer: Trump Turnberry
Trump Turnberry is an exceptional employer that offers a vibrant work culture focused on delivering 5-star service and creating memorable experiences for guests. With comprehensive benefits including subsidised accommodation, discounted rates at resort facilities, and ongoing training opportunities, employees are encouraged to grow and thrive in their roles. Located in a stunning setting, the company fosters strong professional relationships and values teamwork, making it an ideal place for those passionate about events and hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Resort Welcome Ambassador - Weekend Only in Girvan
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Trump Turnberry and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Resort Welcome Ambassador - Weekend Only in Girvan
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Trump Turnberry that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Trump Turnberry.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Trump Turnberry get a sense of who you are beyond your experience!
How to prepare for a job interview at Trump Turnberry
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Trump Turnberry and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
