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- Tasks: Support the Spa Manager in delivering a luxury spa experience and managing daily operations.
- Company: Join a prestigious luxury hotel and spa within a stunning 827-acre resort.
- Benefits: Enjoy subsidised accommodation, discounts, and access to resort facilities.
- Why this job: Be part of a dynamic team that creates unforgettable guest experiences in a luxurious setting.
- Qualifications: Experience in luxury spas, strong communication skills, and team management abilities required.
- Other info: Ongoing training and development opportunities available for career growth.
The predicted salary is between 36000 - 60000 £ per year.
The diversity of the product offering encompasses a luxury hotel, with 204 rooms within the main hotel and villa accommodation, 11 meeting rooms, 3 golf courses, The Spa at Turnberry and Turnberry Adventures across the grounds of the 827-acre resort. The property is owned and managed by The Trump Organisation.
The Assistant Spa Manager is required to support the Spa Manager to ensure the smooth running of the department on a day-to-day basis. The Assistant Spa Manager will be a champion in providing guests with a luxury spa experience which exceeds expectations. Drive and lead the spa's operational and financial direction, ensuring complete viability and maximising all opportunities and resources. Work closely with the Spa Manager, establishing and maintaining marketing objectives, operating criteria, programming, budgeting, VIP guest visits, staff relations and training.
ESSENTIAL FUNCTIONS
- Ensure the smooth running of the department and act as Spa Manager on Duty when on shift.
- Ensure high standards of professionalism, customer service and optimum financial performance from Associates at all times.
- Motivate, encourage and drive the team, to maintain the correct level of professional and qualified personnel, overseeing all facilities and activities within the Spa.
- Assist the Spa Manager with instigating progressive, professional and well-organised training and assessment of staff and to conduct performance appraisals as required.
- Create and maintain relations with spa guests and members through having an active presence in spa reception and other key guest areas.
- Be responsible for the health and safety of employees and guests in the Spa and adhere to guidelines and procedures outlined in the Health and Safety Manual.
- Ensure that a high standard of cleanliness is maintained throughout the facility at all times.
CANDIDATE SPECIFICATION
- Eligible to work in the UK.
- Strong verbal and written communication.
- Ability to motivate and manage a team effectively with previous experience within a luxury spa environment.
- Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
- Previous experience with spa booking software is essential.
- HND level beauty therapist or equivalent is essential.
- Ishga training is desirable.
- Natura Bisse training is desirable.
- Pool Plant qualification and/or experience desirable.
- Minimum of 2 years’ experience in a similar supervisory role with 5 years' therapist experience.
Benefits include:
- Subsidised staff accommodation (if required).
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
Assistant Spa Manager in Girvan employer: Trump Turnberry
Contact Detail:
Trump Turnberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Spa Manager in Girvan
✨Tip Number 1
Network like a pro! Connect with people in the spa and hospitality industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're near the spa, pop in and introduce yourself. A friendly face can make a lasting impression, and it shows your genuine interest in the role.
✨Tip Number 3
Prepare for interviews by researching the spa's services and values. Tailor your answers to reflect how you can enhance their luxury experience and contribute to their team culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Assistant Spa Manager in Girvan
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your enthusiasm for providing a luxury spa experience shine through. We want to see how you can contribute to creating unforgettable moments for our guests!
Tailor Your Experience: Make sure to highlight your previous experience in a luxury spa environment. We’re looking for specific examples of how you've motivated teams and managed operations effectively, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your qualifications and experiences. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Turnberry!
How to prepare for a job interview at Trump Turnberry
✨Know the Spa Inside Out
Before your interview, make sure you’re familiar with the spa's offerings and services. Research the luxury treatments available and understand what sets this spa apart from others. This knowledge will help you demonstrate your passion for providing an exceptional guest experience.
✨Showcase Your Leadership Skills
As an Assistant Spa Manager, you'll need to motivate and manage a team effectively. Prepare examples of how you've successfully led a team in the past, focusing on your ability to inspire and drive performance. Highlight any training or development initiatives you've implemented.
✨Communicate Clearly and Confidently
Strong verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Consider preparing answers to common interview questions, especially those related to customer service and team management.
✨Demonstrate Your Flexibility
The job requires a flexible schedule, so be ready to discuss your availability and willingness to adapt. Share experiences where you’ve successfully managed changing priorities or worked outside of standard hours to meet operational needs.
