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- Tasks: Deliver exceptional spa treatments and provide top-notch client care.
- Company: Join the legendary team at Trump Turnberry, a premier resort in Scotland.
- Benefits: Enjoy subsidised accommodation, discounted meals, and access to resort facilities.
- Why this job: Be part of a vibrant culture focused on excellence and customer satisfaction.
- Qualifications: HND/SVQ Level 3 in Beauty Therapy required; strong English skills essential.
- Other info: Flexible working hours available; training and development opportunities provided.
The predicted salary is between 24000 - 36000 £ per year.
Description
Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team. Positions available on a Full Time, Part Time & Casual Basis.
Position Purpose
Therapists are responsible for delivering exceptional treatments to guests of the spa in line with brand standards, whilst maintaining excellent five-star client care, cleaning standards and grooming. Spa Therapists are also responding to guest needs and recommending suitable products as required.
Key responsibilities in this role will include but not be limited to the following:
- Performs all treatments to an exceptional standard, as per the protocols and standards taught in training, whilst tailoring to the client’s specific needs.
- Updates own knowledge of products and treatment brand standards, outside of formal training by Managers.
- Carries out an in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified
- Ensures aftercare recommendations are made at the end of every treatment, linking with client concerns
Candidate Requirements:
- Must be eligible to work within the UK.
- Must have strong English communication skills- both written and spoken.
- HND/SVQ level 3 in Beauty Therapy essential.
- Must be passionate about providing excellent customer service to all.
- Previous experience of a role within a similar environment is preferred but not essential
Benefits Include
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Commission structure on Retail sales.
- Turnberry Friends & Family Rooms Programme – discounted room rates at Trump Turnberry, available to you and your family .
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions) .
- Trump Hotels Associate and Friends & Family Rates – discounted room rates at all Trump Properties.
- Uniforms – a uniform will be provided, and items will be laundered at the Company\’s expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
Casual Spa Therapist employer: Trump Turnberry
Contact Detail:
Trump Turnberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Spa Therapist
✨Tip Number 1
Familiarise yourself with the specific treatments and products offered at Trump Turnberry. Understanding their brand standards and unique offerings will help you tailor your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Trump Turnberry, if possible. They can provide valuable insights into the company culture and expectations, which can help you align your responses during any discussions.
✨Tip Number 3
Prepare to discuss your customer service philosophy and how it relates to spa therapy. Be ready to share examples of how you've gone above and beyond for clients in previous roles, as this is crucial for a position focused on five-star client care.
✨Tip Number 4
Stay updated on the latest trends in beauty therapy and wellness. Being knowledgeable about new techniques or products can set you apart from other candidates and show your commitment to continuous learning in the field.
We think you need these skills to ace Casual Spa Therapist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Casual Spa Therapist at Trump Turnberry. Familiarise yourself with the key tasks and expectations outlined in the job description.
Tailor Your CV: Highlight your relevant experience in beauty therapy and customer service. Make sure to include any qualifications like HND/SVQ Level 3 in Beauty Therapy, as well as any previous roles that demonstrate your ability to provide excellent client care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your commitment to delivering exceptional treatments. Mention specific skills or experiences that align with the job requirements, such as your communication skills and ability to conduct consultations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the spa industry.
How to prepare for a job interview at Trump Turnberry
✨Know Your Treatments
Familiarise yourself with the various treatments offered at the spa. Be prepared to discuss how you would tailor these treatments to meet individual client needs, showcasing your understanding of both the protocols and the importance of personalisation.
✨Demonstrate Customer Service Skills
Since this role is all about providing exceptional client care, think of examples from your past experiences where you went above and beyond for a customer. Highlight your passion for delivering excellent service during the interview.
✨Prepare for Client Consultations
Understand the importance of conducting thorough consultations. Be ready to explain how you would approach gathering a client's medical history and concerns, ensuring they feel comfortable and understood before their treatment.
✨Stay Updated on Products
Show your enthusiasm for continuous learning by discussing how you keep up-to-date with beauty products and treatment standards. Mention any specific brands or products you are familiar with and how you would recommend them to clients.
