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- Tasks: Deliver exceptional spa treatments and provide top-notch client care.
- Company: Join the legendary team at Trump Turnberry, Scotland.
- Benefits: Enjoy subsidised accommodation, meal perks, and discounts on services.
- Other info: Ongoing training and career development opportunities available.
- Why this job: Make a difference in guests' experiences while developing your skills.
- Qualifications: HND/SVQ level 3 in Beauty Therapy and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team. Positions available on a Full Time, Part Time & Casual Basis.
Position Purpose
Therapists are responsible for delivering exceptional treatments to guests of the spa in line with brand standards, whilst maintaining excellent five-star client care, cleaning standards and grooming. Spa Therapists are also responding to guest needs and recommending suitable products as required.
Key Responsibilities
- Performs all treatments to an exceptional standard, as per the protocols and standards taught in training, whilst tailoring to the client’s specific needs.
- Updates own knowledge of products and treatment brand standards, outside of formal training by Managers.
- Carries out an in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified.
- Ensures aftercare recommendations are made at the end of every treatment, linking with client concerns.
Candidate Requirements
- Must be eligible to work within the UK.
- Must have strong English communication skills—both written and spoken.
- HND/SVQ level 3 in Beauty Therapy essential.
- Must be passionate about providing excellent customer service to all.
- Previous experience of a role within a similar environment is preferred but not essential.
Benefits Include
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Commission structure on Retail sales.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
Compensation: To be discussed
Spa Therapist employer: Trump Turnberry - Spa
Contact Detail:
Trump Turnberry - Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Get to know the spa and its treatments inside out! Familiarise yourself with the services offered at Trump Turnberry, so you can confidently discuss them during your interview. This shows your genuine interest and helps you connect with the team.
✨Tip Number 2
Practice your communication skills! Since strong English communication is key, try role-playing with a friend or family member. This will help you articulate your passion for customer service and your experience in beauty therapy.
✨Tip Number 3
Don’t forget to showcase your personality! When you meet the team, let your enthusiasm shine through. Being personable and approachable is just as important as your qualifications, especially in a client-focused environment like a spa.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the company culture and benefits we offer, which can help you stand out in interviews.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for beauty therapy shine through! We want to see how much you care about providing excellent customer service and making guests feel special.
Tailor Your Application: Just like you would tailor a treatment to a client’s needs, tailor your application to match the job description. Highlight your relevant experience and skills that align with what we’re looking for in a Spa Therapist.
Be Clear and Concise: Make sure your written application is easy to read. Use clear language and keep it concise. We appreciate well-structured applications that get straight to the point!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Trump Turnberry - Spa
✨Know Your Treatments
Make sure you’re well-versed in the treatments you’ll be delivering. Brush up on the protocols and standards taught during your training, and be ready to discuss how you can tailor these treatments to meet individual client needs.
✨Showcase Your Customer Service Skills
Since providing excellent customer service is key, think of examples from your past experiences where you went above and beyond for a client. Be prepared to share these stories during the interview to demonstrate your passion for client care.
✨Prepare for In-Depth Consultations
Understand the importance of conducting thorough consultations. Be ready to discuss how you would approach identifying a client's medical history and concerns, and how you would ensure they feel comfortable and understood before their treatment.
✨Stay Updated on Products
Knowledge of products is crucial in this role. Research the brands and products used at Trump Turnberry, and be prepared to talk about how you keep your knowledge current, even outside of formal training.