At a Glance
- Tasks: Ensure pool safety, maintain cleanliness, and provide excellent guest service.
- Company: Join a prestigious spa and resort known for its five-star service.
- Benefits: Enjoy subsidised accommodation, discounted meals, and access to top-notch facilities.
- Other info: Flexible roles with ongoing training and development opportunities.
- Why this job: Make a splash in your career while helping guests achieve their fitness goals.
- Qualifications: Must have lifeguarding qualifications and previous experience in a leisure environment.
The predicted salary is between 20000 - 30000 £ per year.
Pool & Fitness Attendants are responsible for delivering exceptional levels of service to guests and members in all aspects of the spa operation in line with Forbes standards, whilst delivering excellent five-star client care. Responsible for revenue generation through up-selling of personal training and cross sales to other areas in the Spa & Resort. Responsible for performing spa set up and close down procedures and ensuring all guest amenities are replenished throughout the day.
Job Functions
- Maintain adequate pool coverage – lifeguard duties including pool tests & monitoring of pool/whirlpool cleanliness.
- Dealing directly with technical services to maintain the pool plant room.
- Maintain cleanliness of equipment and levels of guest supplies in the fitness and Spa areas.
- Maintain the cleanliness of the entire Spa in particular the changing rooms, toilets, and showers plus relax areas.
- Follow opening and closing procedures correctly, reporting any maintenance issues to the Duty Manager.
- Responsible for achieving sales targets as set by the Spa Manager.
- Encourage clients to return to the spa by recommending an ongoing fitness programme and cross selling the other products & services in the spa.
- In collaboration with the Fitness Instructor, assist in driving personal training revenue through recommending a course of sessions based upon achieving objectives.
- Where possible, provide personal training, gym instruction and fitness programmes for all guests and members, taking into account their needs and goals monitoring their progress on a regular basis.
Candidate Specification
- Must be eligible to live and work within the UK.
- Must be willing to adhere to immaculate grooming policy and strict uniform standards.
- Previous experience within a Spa or leisure environment is essential.
- Must be in possession of relevant lifeguarding qualification.
- First Aid qualification is desirable.
- Fitness qualification is preferred but not essential.
- Perform any other duties deemed reasonable by management showing flexibility to cover areas outside the listed responsibilities.
Benefits
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities, including a Staff Golf Club (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company’s expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
Compensation
To be discussed
Life Guard in Girvan employer: Trump Turnberry - Spa
At Trump Turnberry, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises five-star client care and employee development. Our team members enjoy a range of benefits including subsidised accommodation, discounted rates at our luxurious facilities, and ongoing training opportunities to enhance their skills in the hospitality industry. Join us in a stunning location where your contributions are valued, and you can grow both personally and professionally while delivering outstanding service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Life Guard in Girvan
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the spa and resort. Understanding their values and how they deliver five-star service will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your lifeguarding skills! Make sure you're up to date with your qualifications and can confidently discuss your experience. Being able to demonstrate your knowledge about pool safety and cleanliness will set you apart from other candidates.
✨Tip Number 3
Show off your sales skills! Since revenue generation is key, think of ways you can upsell personal training or recommend fitness programmes during your interview. Share any past experiences where you've successfully sold services or products.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out in the hiring process.
We think you need these skills to ace Life Guard in Girvan
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for providing top-notch service shine through. We want to see that you genuinely care about creating a five-star experience for our guests and members.
Highlight Relevant Experience:Make sure to mention any previous roles in spa or leisure environments. We love seeing candidates who have hands-on experience, especially if you've worked as a lifeguard or in fitness before!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for specific examples of your skills and achievements.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Trump Turnberry - Spa
✨Know Your Stuff
Make sure you’re familiar with the lifeguarding qualifications and any relevant fitness certifications. Brush up on your knowledge of pool safety, cleanliness standards, and customer service expectations. This will show that you’re serious about the role and ready to deliver that five-star client care.
✨Show Off Your People Skills
Since this role involves interacting with guests and members, practice how you’ll engage with them. Think about how you can make their experience exceptional. Be prepared to share examples of how you've provided excellent service in the past or how you would handle specific situations.
✨Dress to Impress
Adhere to the immaculate grooming policy and uniform standards even for the interview. This shows that you respect the company’s values and are ready to represent them well. A neat appearance can make a great first impression!
✨Be Ready to Sell Yourself
Since revenue generation is part of the job, think about how you can demonstrate your ability to upsell services. Prepare to discuss strategies you might use to encourage clients to return or recommend personal training sessions. Show them you’re not just a lifeguard but also a savvy salesperson!
