At a Glance
- Tasks: Provide expert advice on golf gear and ensure a top-notch shopping experience.
- Company: Join a vibrant golf retail team at a prestigious resort.
- Benefits: Enjoy subsidised accommodation, meal perks, and discounts at resort facilities.
- Other info: Great training opportunities and a chance to build lasting customer relationships.
- Why this job: Combine your passion for golf with customer service in a fun environment.
- Qualifications: Retail experience and a love for golf are essential.
The predicted salary is between 10 - 12 £ per hour.
The Golf Retail Assistant will be the first point of contact for customers, offering expert advice on golf equipment, apparel, and accessories, ensuring an exceptional shopping experience. You will assist in the shop's daily operations, from managing stock to handling transactions. You will also be adept at using the tee sheet system to make and manage golf bookings. This position is available April - September 2025.
Essential Functions
- Provide exceptional, knowledgeable, and friendly service to customers, offering assistance with product selection, answering inquiries, and offering golf-related advice.
- Demonstrate expertise in a variety of golf products, including balls, clothing, shoes, and accessories, helping customers make informed purchasing decisions.
- Drive sales by actively engaging customers, promoting store promotions, and upselling relevant products to enhance their golfing experience.
- Assist with stock organisation, restocking shelves, and managing inventory levels. Keep the shop tidy and ensure displays are neat and appealing.
- Operate the point-of-sale system, process transactions, and handle cash or card payments accurately and efficiently.
- Help maintain attractive product displays and ensure the shop is visually appealing to encourage customer engagement and sales.
- Work closely with the Golf Department team to ensure smooth daily operations, including opening and closing duties, stock rotation, and meeting sales targets.
- Build lasting relationships with regular customers, providing personalised service to encourage repeat business and customer loyalty.
Qualification Standards, Job Knowledge, Skills and Abilities
- Previous retail experience, preferably in sporting goods or a golf-related environment.
- Strong passion for golf with an understanding of the sport’s equipment and terminology.
- Excellent communication and interpersonal skills with the ability to work as part of a team and independently.
- Friendly and approachable demeanour with a customer-first attitude along with strong organizational skills and good attention to detail.
- Basic math and cash-handling skills are required.
Benefits
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
Casual Golf Retail Assistant employer: Trump Turnberry - Golf Operations
At Trump Turnberry, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service. As a Casual Golf Retail Assistant, you will enjoy benefits such as subsidised accommodation, discounted rates at our luxurious facilities, and ongoing training opportunities to enhance your skills in the hospitality and retail sectors. Join us in creating memorable experiences for our guests while developing your career in a stunning location.
Contact Details:
Trump Turnberry - Golf Operations Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Golf Retail Assistant
✨Get in Early for Seasonal Opportunities
Retail is all about timing, so keep an eye out for those early seasonal hiring windows. Many shops start ramping up their staff as early as September for the festive rush. Put yourself out there by visiting your favourite stores and chatting with managers about possible openings. You might just land a spot before they even hit the online job boards!
✨Show Off Your Sales Skills
In retail, personality goes a long way! When you're chatting with potential employers, showcase your past customer service experiences and your ability to handle busy floors. If you’ve got experience in sales or dealing with customers, make it a key part of your pitch. Think of it as your secret weapon to landing that seasonal gig!
✨Engage with Local Retail Communities
Get involved in local retail job fairs and community events! Many retailers will host hiring sessions during peak seasons, and these are perfect opportunities to meet company representatives face-to-face. Plus, you’ll start building connections that can help you land future roles. So, grab your best outfit and get out there!
✨Leverage Social Media for Retail Roles
Don’t underestimate the power of social media in your job hunt! Follow your local retailers and engage with their posts—like, comment, or share your favourite items. Companies often announce openings on their social platforms first, so being active can give you a leg up. Remember to mention any relevant retail experience you have in your interactions!
We think you need these skills to ace Casual Golf Retail Assistant
Some tips for your application 🫡
Show Your Passion for Retail:In your application, let your love for retail shine through! We want to see your enthusiasm and any previous retail experiences that make you the perfect fit for the Casual Golf Retail Assistant position at Trump Turnberry - Golf Operations. Whether it's a past role or a memorable shopping experience that sparked your interest, share those moments!
Highlight Your Customer Service Skills:Customer service is at the heart of retail, especially in a seasonal role like this. Make sure to include specific examples of how you've dealt with customers in the past, resolved issues, or gone above and beyond to make someone’s day. This will show us that you're ready to tackle the bustling holiday season!
Flexibility is Key:For a seasonal role, flexible availability is really important. Mention your availability in your cover letter—highlighting that you're ready to jump in when needed, including during peak times. This can set you apart from other candidates who may have less availability!
Keep It Concise and Relevant:Seasonal roles attract a lot of applicants, so keep your CV sharp and focused. Use bullet points to break down your previous retail experiences and skills so we can quickly see why you'd be a great fit for the Casual Golf Retail Assistant at Trump Turnberry - Golf Operations. Remember, quality over quantity!
How to prepare for a job interview at Trump Turnberry - Golf Operations
✨Know Your Products
Brush up on the products or brands that Trump Turnberry - Golf Operations sells. Customers will be looking for advice, and demonstrating your product knowledge can really make you stand out during the interview. Think about how you can engage with their merchandise and show real enthusiasm for the items they'll be selling this season.
✨Prepare for Scenario-Based Questions
In retail, you'll often face situation-based questions like, 'How would you handle an upset customer?' or 'What would you do if stock runs out during a busy sale?'. Think of specific examples from your experience or past roles to showcase your problem-solving skills and customer service approach.
✨Highlight Your Flexibility
Since this is a seasonal role, Trump Turnberry - Golf Operations is likely looking for someone who can adapt easily. Be ready to discuss your availability and willingness to work various shifts, especially during peak hours. Showing you're a team player who can jump in where needed will make a great impression!
✨Bring a Can-Do Attitude
As a seasonal employee, you'll be part of a fast-paced environment. Expressing your eagerness to learn and take on new tasks can set you apart. Share any experiences where you've tackled challenges head-on or picked up new skills quickly, making it clear that you're ready for whatever comes your way at Trump Turnberry - Golf Operations.
