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- Tasks: Deliver exceptional food and beverage service while supervising a dynamic team.
- Company: Join the prestigious Trump Turnberry, known for luxury and excellence in hospitality.
- Benefits: Enjoy subsidised accommodation, discounted meals, and access to resort facilities like the Spa and Golf.
- Why this job: Be part of a vibrant team, enhance guest experiences, and develop your hospitality skills.
- Qualifications: Must have experience in a 5-star restaurant and strong communication skills in English.
- Other info: Ongoing training and development opportunities available, including apprenticeships.
The predicted salary is between 28800 - 43200 £ per year.
Senior Waitperson – Grand Tea Lounge & BarTrump Turnberry is ready to receive applications from exceptional, talented individuals eager to join our Grand Tea Lounge & Bar. This postition is available as a full time contract and casual weekend hours.
Position ScopeTo ensure the achievement of departmental and the Resorts strategic goals, assist in the service delivery of a quality food & beverage products to customers. To be able to run a venue station without supervision, to assist in the development of food & beverage products, services and training across the Resort. To assist in the smooth running and occasional supervision of multiple stations and the outlet. To action guests’ requests, to recommend menu items to enhance the guest experience and to resolve and guests’ problems. This position may be required to work across multiple outlets.
Essential Functions
- To project a pleasant and positive professional image to all contacts at all times
- Allocate tasks to the team to ensure all duties are carried out thoroughly and on time
- Accurate and timely delivery of orders to guests
- Coach junior team members and train new team members
- Ensure smooth running of your station & supervisor junior members of the team during service
- Provide excellent luxury service to all guests
Position Requirements
- Must be eligible to work in the UK.
- Must be able to communicate comfortably in both, written and spoken English.
- Previous experience in a similar 5 star restaurant environment is essential.
- Previous experience in a supervisory role is highly desirable.
- Previous experience working across different outlets and/or service styles is desire.
Benefits include
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme – discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities, including a Staff Golf Club(subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates – discounted room rates at all Trump Properties.
- Uniforms – a uniform will be provided, and items will be laundered at the Company\’s expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training &Apprenticeship programmes are available.
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Senior Waitperson - Trump Turnberry - Food & Beverage employer: Trump Turnberry Golf and Spa
Contact Detail:
Trump Turnberry Golf and Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Waitperson - Trump Turnberry - Food & Beverage
✨Tip Number 1
Familiarise yourself with the menu and beverage offerings at Trump Turnberry. Knowing the ins and outs of what you’ll be serving will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in a supervisory role or in a luxury service environment during your conversations. This will demonstrate your capability to lead and train others, which is crucial for this position.
✨Tip Number 3
Network with current or former employees of Trump Turnberry if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss how you handle guest requests and resolve issues. Having specific examples ready will showcase your problem-solving skills and commitment to excellent service, which are key for a Senior Waitperson.
We think you need these skills to ace Senior Waitperson - Trump Turnberry - Food & Beverage
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Senior Waitperson position. Tailor your application to highlight relevant experience in food and beverage service, especially in a luxury environment.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in similar roles. Emphasise any supervisory experience and your ability to work across different outlets, as these are key aspects of the job.
Write a Strong Cover Letter: In your cover letter, express your passion for hospitality and your commitment to providing excellent service. Mention specific examples from your past experiences that demonstrate your skills in managing a venue station and training team members.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Trump Turnberry Golf and Spa
✨Showcase Your Experience
Make sure to highlight your previous experience in a 5-star restaurant environment. Be prepared to discuss specific situations where you provided excellent service or resolved guest issues, as this will demonstrate your capability for the role.
✨Demonstrate Leadership Skills
Since the position involves supervising junior team members, be ready to share examples of how you've successfully led a team in the past. Discuss any coaching or training experiences you've had, as this will show your potential to excel in a supervisory role.
✨Know the Menu
Familiarise yourself with the menu and beverage offerings at Trump Turnberry. Being able to recommend items confidently during the interview will not only impress the interviewers but also show your enthusiasm for the role.
✨Project a Positive Image
Throughout the interview, maintain a pleasant and professional demeanour. This is crucial in the hospitality industry, so ensure that your body language and communication reflect the positive image expected of a Senior Waitperson.
