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- Tasks: Serve high-quality food and beverages while ensuring guest satisfaction.
- Company: Join the legendary team at Trump Turnberry, a premier resort in Scotland.
- Benefits: Enjoy subsidised accommodation, discounted meals, and access to resort facilities.
- Why this job: Be part of a vibrant team delivering exceptional experiences in a stunning location.
- Qualifications: Must be friendly, detail-oriented, and have experience in a 4-5 star environment.
- Other info: Ongoing training and development opportunities available.
Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team.
Position Scope:
- To assist in the service of a high-quality food & beverage product to customers.
- To assist in the development of Food & Beverage products and Services across the resort.
- To answer guests' requests and resolve guests' problems.
- To project a pleasant, positive and professional image at all times.
- To adhere to all company policies and procedures.
- To manage cultural needs and expectations of all guests.
- To ensure a timely delivery of all guests’ orders.
- To ensure a thorough knowledge of all products both food and beverage within your department.
- Upselling and the identification of additional revenue opportunities.
- Liaise and communicate effectively with all departments to ensure a seamless transfer of information takes place.
- Any other reasonable task requested by your manager.
Qualification Standards:
- Eligibility to live and work in the UK.
- Ability to communicate freely in the local language.
- Open and friendly with a desire to deliver exceptional guest experiences.
- Good attention to detail and accuracy.
- A team player, contributing positively to team performance.
- Excellent time management skills with the ability to prioritise workload.
- Ability to assess and meet the needs of the guest.
- Previous, similar experience in 4 – 5 Star environment preferred.
Benefits include:
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
- Share of gratuities and service charge within Food and Beverage.
Food & Beverage Waitperson - Trump Turnberry - Food & Beverage employer: Trump Turnberry Golf and Spa Careers
Contact Detail:
Trump Turnberry Golf and Spa Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Waitperson - Trump Turnberry - Food & Beverage
✨Tip Number 1
Familiarise yourself with the menu and beverage offerings at Trump Turnberry. Knowing the details about the food and drinks will not only help you answer guests' questions confidently but also enable you to upsell effectively.
✨Tip Number 2
Practice your communication skills, especially in a friendly and professional manner. Since you'll be interacting with guests from various backgrounds, being open and approachable will enhance their experience and make you stand out.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you contributed positively to a team environment. Highlighting your collaborative spirit can demonstrate that you're a great fit for the dynamic atmosphere at Trump Turnberry.
✨Tip Number 4
Be prepared to discuss how you handle guest complaints or issues. Providing examples of how you've resolved problems in the past will show your ability to maintain a pleasant atmosphere and ensure guest satisfaction.
We think you need these skills to ace Food & Beverage Waitperson - Trump Turnberry - Food & Beverage
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Food & Beverage Waitperson position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in food and beverage service, especially in 4-5 star environments. Highlight any specific achievements or skills that align with the job requirements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your ability to provide exceptional guest experiences and how you can contribute positively to the team at Trump Turnberry.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Trump Turnberry Golf and Spa Careers
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage offerings at Trump Turnberry. Being able to discuss menu items confidently will impress your interviewers and show that you're serious about the role.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided exceptional service in previous roles. Highlight your ability to handle guest requests and resolve issues, as this is crucial for a Food & Beverage Waitperson.
✨Showcase Your Team Spirit
Emphasise your experience working in a team environment. Discuss how you contribute positively to team performance and how you communicate effectively with colleagues to ensure seamless service.
✨Highlight Your Attention to Detail
Discuss specific instances where your attention to detail made a difference in your previous roles. This could include ensuring timely order delivery or maintaining high standards of cleanliness and presentation.
