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- Tasks: Be the friendly face of Trump Turnberry, assisting guests with luggage and providing local insights.
- Company: Join the legendary team at Trump Turnberry, a stunning resort in Scotland.
- Benefits: Enjoy discounted stays, meals on duty, and access to resort facilities like the Spa and Gym.
- Other info: Seasonal role until October 2023 with ongoing training and development opportunities.
- Why this job: Make memorable first impressions and enhance guest experiences in a beautiful setting.
- Qualifications: Previous hotel experience preferred; must have good communication skills and a driving licence.
The predicted salary is between 20000 - 25000 £ per year.
Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals looking to join our legendary team. This is a hybrid role, involving duties of both Doorman and Porter. The position will be seasonal until the end of October 2023.
Position Scope
- You will be the first point of contact for our guests and responsible for providing a warm & friendly welcome.
- You will assist guests with services including luggage assistance for arriving and departing guests, rooming guests on arrival, parking guest cars, driving resort vehicles, answering guest questions and resolving any guest problems in a friendly and obliging manner.
- Take requests for Shuttles (transportation for guests within the resort) and action them.
- Advise guests on the local area (tourism or business locations, sights or events).
- Greet and welcome guests and direct them to Reception where you are to introduce the guest by name to the Receptionist.
- Assist both arriving and departing guests with baggage handling.
- Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles.
- Ensure the delivery of guests’ luggage/personal items to the appropriate rooms in an efficient and professional manner.
- Valet Park guests' vehicles.
Candidate Specification
- Eligibility to work in the UK.
- Previous experience in a hotel environment is desired.
- Requires good communication skills, both verbal and written.
- Driving License is essential.
Benefits include
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
Compensation: To be discussed
Floor Porter in Girvan employer: Trump Turnberry - Front Office
Contact Detail:
Trump Turnberry - Front Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Porter in Girvan
✨Tip Number 1
Make sure you know the ins and outs of Trump Turnberry. Familiarise yourself with the resort's services, local attractions, and any recent events. This way, when you chat with guests, you can show off your knowledge and make their experience even better!
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for guests, being friendly and approachable is key. Try role-playing with a friend or family member to get comfortable with welcoming guests and answering their questions.
✨Tip Number 3
Don’t forget about your driving skills! As a Floor Porter, you’ll need to valet park guest vehicles. Brush up on your parking techniques and ensure you have a valid driving licence ready to go. Confidence behind the wheel will impress both guests and your future employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, don’t hesitate – hit that apply button and let’s get you on board!
We think you need these skills to ace Floor Porter in Girvan
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that matches the role of Floor Porter.
Tailor Your Experience: Make sure to highlight any previous experience in hospitality or customer service. We’re looking for candidates who can provide that warm welcome and assist guests effectively, so connect your past roles to what we do at Trump Turnberry.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Trump Turnberry. We can’t wait to hear from you!
How to prepare for a job interview at Trump Turnberry - Front Office
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Floor Porter at Trump Turnberry. Familiarise yourself with tasks like luggage handling, guest interactions, and local area knowledge. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As the first point of contact for guests, strong communication is key. Practice articulating your thoughts clearly and politely. You might even want to prepare a few examples of how you've successfully resolved guest issues in the past, as this will demonstrate your ability to handle similar situations.
✨Dress to Impress
Even though it’s a casual interview, dressing smartly can make a great first impression. Aim for a polished look that reflects the hospitality industry. It shows that you take the opportunity seriously and are ready to represent the Trump Turnberry brand.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or what a typical day looks like for a Floor Porter. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.