At a Glance
- Tasks: Be the friendly face of Trump Turnberry, assisting guests with luggage and providing local insights.
- Company: Join the legendary team at Trump Turnberry, a stunning resort in Scotland.
- Benefits: Enjoy discounted stays, meals on duty, and access to resort facilities like the Spa and Gym.
- Other info: Ongoing training and development opportunities available to help you grow.
- Why this job: Make memorable first impressions and create unforgettable experiences for guests.
- Qualifications: Good communication skills and a valid driving licence are essential.
The predicted salary is between 9.9 - 12.1 £ per hour.
Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals looking to join our legendary team.
Position Scope
This is a hybrid role, involving duties of both Doorman and Porter on a casual as and when required basis.
You will be the first point of contact for our guests and responsible for provising a warm & friendly welcome.
You will assist guests with services including luggage assistance for arriving and departing guests, rooming guests on arrival, parking guest cars, driving resort vehicles, answer guest questions and resolve any guest problems in a friendly and obliging manner.
- Take requests for Shuttles (transportation for guests within the resort) and action them.
- Advise guests on the local area (tourism or business locations, sights or events)
- Greet and welcome guests and direct them to Reception where you are to introduce the guest by name to the Receptionist.
- Assist both arriving and departing guests with baggage handling.
- Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles.
- Ensure the delivery of guests’ luggage/personal items to the appropriate rooms in an efficient and professional manner.
- Valet Park guests' vehicles.
Candidate Specification
- Eligibility to work in the UK
- Previous experience in a hotel environment is desired.
- Requires good communication skills, both verbal and written.
- Driving License is essential.
Benefits include
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training &Apprenticeship programmes are available.
Compensation: To be discussed
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Casual Porter employer: Trump Turnberry - Front Office
At Trump Turnberry, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values each team member's contribution. As a Casual Porter, you will enjoy unique benefits such as discounted accommodation for you and your family, access to resort facilities, and ongoing training opportunities to enhance your hospitality skills. Join us in Scotland, where you can be part of a legendary team dedicated to providing outstanding service in a stunning location.
Contact Details:
Trump Turnberry - Front Office Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Porter
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Trump Turnberry - Front Office and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Porter
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Trump Turnberry - Front Office that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Trump Turnberry - Front Office.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Trump Turnberry - Front Office get a sense of who you are beyond your experience!
How to prepare for a job interview at Trump Turnberry - Front Office
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Trump Turnberry - Front Office and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
