At a Glance
- Tasks: Serve high-quality food & beverages and create memorable guest experiences.
- Company: Join the legendary team at Trump Turnberry, Scotland.
- Benefits: Enjoy subsidised accommodation, discounted meals, and access to resort facilities.
- Other info: Ongoing training and development opportunities available.
- Why this job: Be part of a dynamic environment where you can grow and develop your hospitality skills.
- Qualifications: Friendly, detail-oriented team players with a passion for exceptional service.
The predicted salary is between 10 - 12 £ per hour.
Casual Food & Beverage Waitperson at Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team.
Position Scope:
- To assist in the service of a high-quality food & beverage product to customers.
- To assist in the development of Food & Beverage products and Services across the resort.
- To answer guests' requests and resolve guests' problems.
- To project a pleasant, positive and professional image at all times.
- To adhere to all company policies and procedures.
- To manage cultural needs and expectations of all guests.
- To ensure a timely delivery of all guests’ orders.
- To ensure a thorough knowledge of all products both food and beverage within your department.
- Upselling and the identification of additional revenue opportunities.
- Liaise and communicate effectively with all departments to ensure a seamless transfer of information takes place.
- Any other reasonable task requested by your manager.
Qualifications:
- Eligibility to live and work in the UK.
- Ability to communicate freely in the local language.
- Open and friendly with a desire to deliver exceptional guest experiences.
- Good attention to detail and accuracy.
- A team player, contributing positively to team performance.
- Excellent time management skills with the ability to prioritise workload.
- Ability to assess and meet the needs of the guest.
- Previous, similar experience in a 4–5 Star environment preferred.
Benefits:
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
- Share of gratuities and service charge within Food and Beverage.
Compensation: To be discussed.
Food & Beverage Waitperson employer: Trump Turnberry - 1906
Trump Turnberry, located in the stunning Scottish countryside, is an exceptional employer that prioritises the growth and well-being of its team members. With a commitment to providing first-class hospitality training and ongoing development opportunities, employees can thrive in a supportive and dynamic work culture. Enjoy unique benefits such as subsidised accommodation, discounted rates at resort facilities, and a share of gratuities, all while being part of a legendary team dedicated to delivering unforgettable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Waitperson
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Trump Turnberry. Familiarise yourself with the layout and the vibe. This will not only impress your interviewers but also help you feel more confident when discussing how you can contribute to the team.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Waitperson, you'll be interacting with guests all day. Role-play common scenarios with friends or family to sharpen your communication skills and ensure you're ready to handle any situation that comes your way.
✨Tip Number 3
Show off your passion for hospitality! During interviews, share stories about your previous experiences in the industry. Highlight moments where you went above and beyond for guests, as this will demonstrate your commitment to delivering exceptional service.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace Food & Beverage Waitperson
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the hospitality industry.
Tailor Your Application:Make sure to tailor your application to the Food & Beverage Waitperson position. Highlight any relevant experience you have in similar environments and how you can contribute to our legendary team at Trump Turnberry.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us at Trump Turnberry.
How to prepare for a job interview at Trump Turnberry - 1906
✨Know Your Menu Inside Out
Make sure you have a thorough understanding of the food and beverage offerings at Trump Turnberry. Familiarise yourself with the ingredients, preparation methods, and any special dietary options. This knowledge will not only impress your interviewers but also show that you're ready to provide exceptional service.
✨Showcase Your People Skills
As a Food & Beverage Waitperson, you'll be interacting with guests constantly. During the interview, demonstrate your open and friendly nature. Share examples of how you've handled guest requests or resolved issues in the past. This will highlight your ability to create positive experiences for customers.
✨Emphasise Teamwork
Being a team player is crucial in a busy environment like a resort. Talk about your previous experiences working in teams, how you contributed positively, and how you communicated effectively with colleagues. This will show that you can work well with others to ensure smooth operations.
✨Prepare for Upselling Scenarios
Upselling is key in the hospitality industry. Think of ways you could suggest additional items to guests based on their orders. During the interview, be ready to role-play a scenario where you recommend a drink or dessert that complements a meal. This will demonstrate your proactive approach to enhancing guest experiences and increasing revenue.
