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- Tasks: Serve high-quality food and beverages while ensuring guest satisfaction.
- Company: Join the legendary team at Trump Turnberry, a premier resort in Scotland.
- Benefits: Enjoy subsidised accommodation, discounted meals, and access to resort facilities.
- Why this job: Be part of a vibrant team, enhance your hospitality skills, and create memorable guest experiences.
- Qualifications: Must be eligible to work in the UK and have a friendly, team-oriented attitude.
- Other info: Previous experience in a 4-5 star environment is preferred.
Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team.
Position Scope:
- To assist in the service of a high-quality food & beverage product to customers.
- To assist in the development of Food & Beverage products and Services across the resort.
- To answer guests' requests and resolve guests' problems.
- To project a pleasant, positive and professional image at all times.
- To adhere to all company policies and procedures.
- To manage cultural needs and expectations of all guests.
- To ensure a timely delivery of all guests’ orders.
- To ensure a thorough knowledge of all products both food and beverage within your department.
- Upselling and the identification of additional revenue opportunities.
- Liaise and communicate effectively with all departments to ensure a seamless transfer of information.
- Any other reasonable task requested by your manager.
Qualification Standards:
- Eligibility to live and work in the UK.
- Ability to communicate freely in the local language.
- Open and friendly with a desire to deliver exceptional guest experiences.
- Good attention to detail and accuracy.
- A team player, contributing positively to team performance.
- Excellent time management skills with the ability to prioritise workload.
- Ability to assess and meet the needs of the guest.
- Previous, similar experience in 4 – 5 Star environment preferred.
Benefits include:
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts at Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of Spa, Gym, and Golf facilities (subject to restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms provided, laundered at the company's expense.
- Employee Assistance Programme – offering various Employee Assistance Help Lines.
- Ongoing training and development, hospitality training & Apprenticeship programmes.
- Share of gratuities and service charge within Food and Beverage.
Server/Waiter/Waitress employer: Trump Organization
Contact Detail:
Trump Organization Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the menu and beverage offerings at Trump Turnberry. Knowing the details about the food and drinks will not only help you answer guests' questions but also enable you to upsell effectively, which is a key part of the role.
✨Tip Number 2
Practice your communication skills, especially in a friendly and open manner. Since you'll be interacting with guests from various backgrounds, being able to engage positively will enhance their experience and show that you're a great fit for the team.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment by sharing relevant experiences during your interview. Highlight situations where you've successfully managed multiple tasks or resolved guest issues promptly, as this will showcase your time management skills.
✨Tip Number 4
Show your enthusiasm for the hospitality industry and your desire to contribute to a high-quality service. Research Trump Turnberry's values and culture, and be ready to discuss how you can align with them and enhance the guest experience.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Server/Waiter/Waitress position. Tailor your application to highlight relevant experience and skills that match these requirements.
Craft a Strong CV: Create a CV that showcases your previous experience in food and beverage service, particularly in 4-5 star environments. Emphasise your ability to upsell, manage guest expectations, and work as part of a team.
Write a Compelling Cover Letter: In your cover letter, express your passion for delivering exceptional guest experiences. Mention specific examples from your past roles that demonstrate your attention to detail, time management skills, and ability to resolve guest issues.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at Trump Organization
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage offerings at Trump Turnberry. Being able to discuss menu items confidently will impress your interviewers and show that you're serious about the role.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided exceptional service in previous roles. Highlight your ability to handle difficult situations and ensure guest satisfaction, as this is crucial for a server position.
✨Showcase Your Team Spirit
Emphasise your experience working in a team environment. Discuss how you contribute positively to team dynamics and how you can support your colleagues to enhance overall service quality.
✨Practice Upselling Techniques
Be ready to discuss how you would approach upselling products. Think of strategies you could use to identify additional revenue opportunities while ensuring guests have a great experience.
