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- Tasks: Lead the Group Sales Team to deliver exceptional luxury sales experiences for events and groups.
- Company: Join the Trump Organization, a leader in luxury hospitality and event management.
- Benefits: Enjoy subsidised accommodation, discounted meals, and access to resort facilities like the spa and gym.
- Why this job: Be part of a dynamic team that values creativity, personal growth, and delivering 5-star service.
- Qualifications: Proven sales experience, strong communication skills, and a passion for the hospitality industry are essential.
- Other info: Ongoing training and development opportunities available, including first-class hospitality training.
The predicted salary is between 36000 - 60000 £ per year.
Group Sales Manager
To lead the Group Sales Team in providing a highly professional, efficient, and friendly luxury sales experience for group and event business. Supporting and assisting the team with handling all group, event and off-site function reactive enquiries for the Resort, which includes but is not limited to corporate conferences, weddings, corporate golf days, incentives, and social events. Drive the team to maximise department and resort revenues by ensuring creative, personalised, and effective sales supported by accurate booking, contracting, forecasting and billing. Build and manage client, supplier, and partner relationships while continually seeking every avenue for more business opportunities.
In partnership with the HR Department, manage the training and development processes within the team. Be responsible for the quality assurance systems, by ensuring Standard Operating Procedures (SOPs) are in place and kept up to date for all practices. Oversee the ongoing development of the department\’s Resort and role-specific information database.
ESSENTIAL FUNCTIONS
Lead the Group Sales team, and oversee their timely responses to event business enquiries. Ensure they embrace all opportunities, and appropriately react to sales leads via telephone, e-mail, face-to-face, online engines, and internal communication systems.
Drive the team to achieve goals through managing and converting all business to maximise revenues and create additional revenues, by maintaining selling strategy and utilising upselling techniques in all areas of the resort. Achieve optimum level of group occupancy, average room rate, banqueting revenue, wedding sales, and leisure revenue to ensure budgeted targets are met.
Take responsibility for own and teams’ process of selling, converting, contracting and securing business, obtaining first payment, and concluding with the successful and accurate handover to an Event Planner. Ensure all sales proposals and legally binding contracts created within the department are detailed and highly accurate, proper signatories obtained, all documents issued and processes concluded within appropriate timelines.
Build strong professional business relationships with all customers, clients, vendors and Resort associates ensuring 5 star service is delivered by self and team at all times. An approachable, friendly, flexible, and supportive demeanour must always be portrayed.
Maintain relationships with customers, seek future opportunities, organise and lead regular business development projects for the team.
Establish strong relationships and encourage open communication with the proactive sales department, offering technical advice, sales & product knowledge, and overall support at all times. Ensure self and Group Sales Team provide full administrative support for all sales leads presented.
Encourage, prepare for and confidently carry out thorough and detailed site inspections of the full Resort and off-site facilities for appropriate enquiries. Seek opportunities, arrange, and host familiarisation trips and client entertainment, and attend trade shows to assist the Resort in the promotion of events and weddings. Ensure the team is appropriately trained and executing to the same high standards that you observe.
Oversee the Group Sales team on a daily basis dealing with all business and people challenges as they arise.
CANDIDATE SPECIFICATION
Benefits include
Group Sales Co-ordinator - MICE employer: Trump Organization
Contact Detail:
Trump Organization Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Sales Co-ordinator - MICE
✨Tip Number 1
Network with professionals in the hospitality and events industry. Attend trade shows, conferences, or local networking events to meet potential colleagues and clients. Building these connections can lead to valuable insights and opportunities.
✨Tip Number 2
Familiarise yourself with the latest trends in MICE (Meetings, Incentives, Conferences, and Exhibitions). Understanding what clients are looking for can help you tailor your approach and stand out during interviews.
✨Tip Number 3
Showcase your leadership skills by volunteering for team projects or initiatives in your current role. Highlighting your ability to lead and motivate a team will be crucial for the Group Sales Co-ordinator position.
✨Tip Number 4
Research the Trump Organization and its values. Understanding their brand and service standards will allow you to align your responses during interviews, demonstrating that you're a good fit for their culture.
We think you need these skills to ace Group Sales Co-ordinator - MICE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and event management, particularly within the hospitality sector. Use specific examples that demonstrate your ability to lead a team and drive revenue.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the luxury hospitality industry. Mention your creative thinking and goal-driven approach, and explain how your skills align with the responsibilities of the Group Sales Co-ordinator role.
Highlight Relevant Skills: Emphasise your strong interpersonal and communication skills, as well as your attention to detail and organisational abilities. These are crucial for managing client relationships and ensuring high-quality service.
Showcase Your Achievements: Include quantifiable achievements in your application, such as successful sales targets met or events coordinated. This will help demonstrate your capability to maximise revenues and manage business effectively.
How to prepare for a job interview at Trump Organization
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experience in detail. Highlight specific examples where you successfully converted leads into sales, particularly in the hospitality sector. This will demonstrate your ability to drive revenue and achieve targets.
✨Demonstrate Team Leadership
Since the role involves leading a team, be ready to share your experiences in managing and motivating a group. Discuss how you've handled challenges within a team and how you foster a collaborative environment to achieve common goals.
✨Emphasise Attention to Detail
Given the importance of accuracy in contracts and proposals, provide examples that showcase your meticulous nature. Discuss how you ensure all details are correct and how this has positively impacted your previous roles.
✨Prepare for Scenario Questions
Anticipate questions that may involve hypothetical scenarios related to event management or client interactions. Think about how you would handle various situations, such as dealing with difficult clients or last-minute changes to an event, and articulate your thought process clearly.
