At a Glance
- Tasks: Transport guests safely and courteously while providing exceptional customer service.
- Company: Join a five-star golf resort with stunning North Sea views.
- Benefits: Flexible shifts, competitive pay, and a vibrant work environment.
- Other info: Dynamic role with opportunities to grow in the hospitality industry.
- Why this job: Be part of an unforgettable guest experience in a luxury setting.
- Qualifications: Full UK driving licence and a passion for excellent service.
The predicted salary is between 24000 - 36000 £ per year.
Located along the rugged North Sea shoreline in Aberdeenshire, Trump International, Scotland is an international visitor destination and five-star golf resort. The estate facilities include luxury hotel accommodation, two world-class championship golf courses, clubhouse, extensive driving range and practice facilities. Hailed The Greatest 36 holes in golf, the Old Course and New Course offer awe-inspiring topography and an unparalleled test of golf.
This principle function of this role is to support the Resort Services team by delivering safe and courteous transportation of guests, ensuring an exceptional experience to all guests staying within MacLeod House & Lodge. Providing general customer service duties including greeting guests, carrying their luggage and assisting with questions, directions and transport requirements. The role operates on a shift-based system including evening and weekend working in line with the seasonal needs of the business.
Key Duties & Responsibilities- Safe and courteous transportation of guests within the estate
- Dealing with guest luggage
- Supporting guest check-in and check out
- Setting up the restaurant and public areas for service
- Assist with evening/late night food and beverage service including room dining
- General responsibility for MacLeod House & Lodge during late shifts ensuring relevant health and safety checks are carried out and buildings are secure
- Dealing with all guest enquiries ensuring that operational standards are maintained at all times
- Full clean UK driving licence
- Previous experience in a similar role or within a hotel operation would be advantageous
- Excellent communication and interpersonal skills
- Passion for delivering an exceptional guest service
- Professional appearance and attitude
- Ability to resolve queries in a proactive, practical and positive manner
- Ability to work as part of a team
- Positive and flexible approach to work (weekend and evening work will be required)
- Proof of eligibility to work in the UK
Note: This job description is not all-inclusive and is intended as an outline of the responsibilities and requirements of the role. The role and duties will evolve in line with the needs of the business.
Resort Driver / Porter in Balmedie employer: Trump International, Scotland
At Trump International, Scotland, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and guest satisfaction. Located in the stunning Aberdeenshire region, our resort provides employees with unique opportunities for growth within the hospitality industry, alongside competitive benefits and a commitment to professional development. Join us in delivering unforgettable experiences at one of the world's premier golf destinations, where your contributions truly make a difference.
Contact Details:
Trump International, Scotland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resort Driver / Porter in Balmedie
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Trump International, Scotland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Trump International, Scotland
Don't be shy about reaching out to Trump International, Scotland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Resort Driver / Porter in Balmedie
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Trump International, Scotland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Trump International, Scotland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
