IT Analyst in Balmedie

Located along the rugged North sea shoreline in Balmedie, Aberdeenshire, Trump International, Scotland is an international visitor destination and five-star golf resort. The estate facilities include luxury hotel accommodation, two world-class championship golf courses, clubhouse, extensive driving range and practice facilities. Our resort proudly offers The Greatest 36 Holes in Golf, a world-class pairing of our iconic original championship Old Course and our stunning New Course.

The IT Analyst is responsible for short and long-term planning, implementation and effective day-to-day operations of all information technology components, processes and related areas. As one of the world’s most powerful brands, this is an exceptional opportunity for a skilled IT professional to join the company and become part of a legacy of achievement and unparalleled hospitality.

Contract: Permanent, Full-time, on-site

Reports to: Financial Controller

Key Duties & Responsibilities

• Proactively co-ordinate all activities, operations and running of Information Technology
• Taking a leading role in positively supporting the hotel operation, reinforcing a customer-focused approach whilst supporting all corporate technology requirements and initiatives as appropriate
• Provide clear leadership for high quality technology service to all departments and actively manage contracts with external technology suppliers
• Maintain, implement and adhere to all Trump Organization standard policies, systems and procedures relating to technology operations, including active systems contingency planning
• Provide clear projects and change management programs, schedules and communications as required for all system changes
• Ensure quality of data is maintained with all systems including ensuring all systems are properly backed up as standards require
• Ensure all security, data-protection and data-privacy requirements are met to the best level possible
• Ensure smooth technology operations for all associates and assist in ensuring all guest-facing technologies meet service level agreements with external suppliers
• Ensure effective channels of data and voice telecommunications are in place, maximizing the opportunities of distributing information available
• Support process improvement initiatives aligned with business goals and objectives, maintaining close liaison and support for teams
• Undertake process mapping of site activity
• Any other task required as directed by management

Qualifying Criteria

• Minimum HND IT related qualification required
• Previous experience in a similar role is preferred
• In depth knowledge of Microsoft and Google applications suites (Essential)
• First class written and oral communications
• Self-motivated and hands-on approach
• Excellent planning, organisational and time management skills
• Ability to resolve problems in a proactive, practical, and positive manner
• Ability to plan and multitask and work in a busy, fast-paced environment
• Positive and flexible approach to work
• Full, clean, driving licence

Salary & Benefits

Competitive salary and benefits package.

Note: This job description is not all-inclusive and is intended as an outline of the responsibilities and requirements of the role. The role and duties will evolve in line with the needs of the business.