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- Tasks: Deliver exceptional food and beverage service while creating a welcoming atmosphere for guests.
- Company: Join a vibrant restaurant team dedicated to outstanding guest experiences.
- Benefits: Flexible hours, tips, and opportunities for career growth in the hospitality industry.
- Why this job: Be part of a dynamic team and enhance your customer service skills in a fun environment.
- Qualifications: Experience in hospitality, excellent communication skills, and a passion for guest satisfaction.
- Other info: Fast-paced role with opportunities to work evenings and weekends.
Job Purpose: To provide a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations.
Key Duties and Responsibilities:
- Assist in creating a warm and welcoming environment for our guests.
- Ensure that guests are seated and provided with menus promptly.
- Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times.
- Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have.
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times.
- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner.
- Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required.
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management.
- Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures.
- Support the kitchen staff as and when required and in accordance with hygiene and safety regulations.
- Ensure that all front of house and guest areas are well maintained at all times.
- Any other duties as directed by the Restaurant & Bar Manager or other member of the management team.
Key Requirements for the Role:
- Experience of working in a similar role and/or environment.
- Accurate and efficient cash handling skills.
- High standard of personal presentation.
- Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels.
- Ability to take initiative and resolve queries in a practical and positive manner.
- Passion for delivering exceptional guest service.
- Courteous and pleasant attitude towards guests and colleagues.
- Ability to work as part of a team.
- Good attention to detail.
- Ability to work under pressure and juggle competing priorities in a busy, fast paced and challenging environment with minimum supervision.
- Positive and flexible approach to work (weekend and evening work will be required).
- Confident and outgoing personality.
- Proof of eligibility to work in the United Kingdom.
Compensation: To be discussed
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Food and Beverage Assistant employer: Trump International, Food & Beverage Department
Contact Detail:
Trump International, Food & Beverage Department Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a coffee or a meal. This way, you can familiarise yourself with the atmosphere and even chat with staff. It shows you're genuinely interested and gives you some great talking points.
✨Tip Number 2
Practice your people skills! Since this role is all about guest interaction, try role-playing with friends or family. Focus on being warm and friendly, and practice handling tricky situations like complaints. It’ll help you feel more confident when it counts.
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. A good first impression goes a long way, especially in the food and beverage industry where presentation matters.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and makes it easier for us to keep track of your application. Plus, you might find some insider tips on our blog that could help you stand out!
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your friendly and outgoing nature, so don’t be afraid to inject a bit of warmth into your words. Remember, we’re all about creating a welcoming environment for our guests.
Tailor Your Experience: Make sure to highlight any relevant experience you have in food and beverage service. We love seeing how your past roles align with what we’re looking for, so be specific about your skills and achievements that match the job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, you’ll find all the details you need about the role there too!
How to prepare for a job interview at Trump International, Food & Beverage Department
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings before the interview. This will not only help you answer questions confidently but also show your genuine interest in the role and the establishment.
✨Showcase Your People Skills
Prepare examples of how you've provided exceptional service in previous roles. Think about times when you dealt with difficult guests or went above and beyond to ensure satisfaction. This will highlight your interpersonal skills and ability to handle pressure.
✨Dress to Impress
Make sure you present yourself well, as personal presentation is key in the food and beverage industry. Dress smartly and maintain a neat appearance to reflect the high standards expected in the role.
✨Practice Common Scenarios
Anticipate common interview questions related to guest service and teamwork. Practising your responses can help you articulate your thoughts clearly and demonstrate your problem-solving abilities during the interview.
