At a Glance
- Tasks: Convert warm leads into booked consultations and guide patients through their decision-making.
- Company: Truly Dental, a patient-focused dental care provider with a commitment to quality.
- Benefits: Performance-based incentives, remote start, and growth opportunities in a dynamic environment.
- Other info: Join a supportive team and thrive in the healthcare and dental industry.
- Why this job: Make a real difference in patients' lives while developing your sales skills.
- Qualifications: Sales or customer service experience preferred; strong communication skills essential.
The predicted salary is between 25000 - 35000 £ per year.
Who We Are
Truly Dental is a patient-focused dental care provider committed to delivering high-quality treatments and personalized experiences. The organization combines clinical excellence with a strong commercial approach to ensure patients feel supported throughout their treatment journey.
- Patient-centered approach focused on improving oral health and confidence
- High-conversion sales model driven by warm leads
- Commitment to accessible and high-quality dental treatments
- Strong emphasis on patient trust and long-term relationships
Role Purpose
The Outbound Sales Agent plays a key role in converting warm leads into booked consultations and treatments, acting as a trusted advisor for patients throughout their decision-making process.
Key Responsibilities
- Contact and follow up with inbound patient leads via phone and digital channels
- Build rapport and clearly communicate treatment options
- Address patient inquiries and guide decision-making processes
- Schedule consultations and ensure consistent follow-ups
- Maintain accurate and up-to-date CRM records
- Achieve individual and team conversion targets
Requirements: Skills & Competencies
Education
- Not mandatory; relevant training in sales, customer service, or healthcare is valued
Experience
- Previous experience in sales, customer service, or patient coordination roles
Knowledge & Skills
- Strong verbal and written communication skills (English required)
- Confident phone presence and active listening skills
- CRM management experience
- Ability to handle sensitive conversations with empathy
Core Competencies
- Results-oriented mindset
- Strong interpersonal and relationship-building skills
- Organization and attention to detail
- Resilience and adaptability
- Team collaboration
What We Offer
- Performance-based incentives
- Remote start with transition to hybrid work model
- Opportunity to grow within a dynamic and fast-paced sales environment
- Exposure to the healthcare and dental industry
Key Details Before Applying
- Location: Birmingham (Hybrid model after initial remote phase)
- Working hours: 40 hours per week, Monday to Friday
- Flexibility required for weekends and holidays
- Target-driven role with performance expectations
Outbound Sales Agent - Birmingham, UK employer: Trulydental
Truly Dental is an exceptional employer that prioritises a patient-focused approach while fostering a supportive and dynamic work environment. Employees benefit from performance-based incentives, opportunities for growth within the fast-paced dental industry, and a hybrid work model that promotes work-life balance. With a strong emphasis on team collaboration and personal development, Truly Dental is committed to empowering its staff to thrive both professionally and personally in Birmingham.
StudySmarter Expert Advice🤫
We think this is how you could land Outbound Sales Agent - Birmingham, UK
✨Tap into Local Dental Societies
Get connected with your local dental societies and associations. These groups often have job boards or events where you can meet potential employers face-to-face. Plus, being active in these communities shows your commitment to the field!
✨Join Dental Conferences and Workshops
Keep an eye out for dental conferences and workshops happening in your area. These events are a goldmine for networking and can lead to job opportunities. Strike up conversations with attendees and speakers—you never know who might be hiring!
✨Highlight Your Specialisations
When chatting with potential employers, don’t shy away from showcasing any special skills or areas of interest—such as paediatric dentistry or cosmetic procedures. Tailoring your pitch to reflect what makes you stand out can really set you apart!
✨Check Out Our Website for Open Positions
Don’t forget to browse our website for any job postings by clinics actively looking for full-time dentists. Applying through us can get you noticed faster, so make sure to submit your application directly when you find a position that fits!
We think you need these skills to ace Outbound Sales Agent - Birmingham, UK
Some tips for your application 🫡
Show off your qualifications!:Make sure your CV highlights any dental qualifications you have, such as your degree and any specialisations or certifications. We want to see a clear educational background and details of any dental training you’ve undergone, especially if you have experience with specific techniques or technologies.
Stand out with your clinical experience:In dentistry, practical experience speaks volumes! Include relevant clinical placements or internships on your CV, detailing the skills you honed and treatments you performed. This will highlight your hands-on abilities and familiarity with dental practices, making you an attractive candidate for Trulydental.
Craft a compelling cover letter:Your cover letter is your chance to show us why you're passionate about dentistry and why you're keen to join Trulydental. Share specific experiences that ignited your interest in the field and how you envision contributing to the team. Keep it personable and engaging!
Tailor your application to us:We’re all about finding the right fit here at Trulydental! Be sure to tweak both your CV and cover letter to reflect how your values and goals align with ours. Highlight any experiences that show your teamwork, patient care, and adaptability in dental settings!
How to prepare for a job interview at Trulydental
✨Master the Clinical Skills Assessment
As a full-time candidate in dentistry, expect to showcase your clinical skills during the interview. Brush up on practical scenarios, and be ready to demonstrate techniques. They might throw in a live assessment, so practice your hand motions and communication while working on models or during mock exams.
✨Know Your Tools and Technology
Familiarise yourself with the latest dental technologies and tools that are commonly used in practice. Be ready to discuss how you integrate these into patient care, and don’t shy away from mentioning experiences with specific equipment or software that Trulydental might use.
✨Highlight Patient Care Experience
In a full-time role, patient interaction is key. Prepare anecdotes that showcase your communication skills and ability to empathise with patients. Discuss your approach to patient care, including how you handle difficult conversations or challenging cases—this will really set you apart.
✨Engage in Professional Development Discussion
Show your commitment to ongoing learning and professional growth during the interview. Be ready to discuss any courses, certifications, or workshops you've undertaken and how they’ve equipped you for a role at Trulydental. This demonstrates not just your skills but also your dedication to advancing in the field.
