At a Glance
- Tasks: Guide patients through treatment plans and support their decision-making journey.
- Company: Join Truly, a modern dental company expanding across Ireland and the UK.
- Benefits: Enjoy a supportive team, career development, and a tech-driven work environment.
- Other info: Full-time hybrid role with flexible hours and excellent career growth opportunities.
- Why this job: Make a real impact on patient experiences every day in a growing international group.
- Qualifications: 2+ years in patient-facing roles; sales-driven mindset with empathy.
The predicted salary is between 24300 - 29700 £ per year.
About Truly
Truly is a modern dental company growing across Ireland and the UK. We're building the largest network of patient-first dental clinics in the region, with over 20 locations and a team of 200+ professionals.
Why Join Truly Dental?
- Work in a modern, technology-driven clinical environment
- Join a supportive team where collaboration and learning matter
- Be part of a growing international dental group
- Opportunity for long-term career development
- Make a real impact on patient experience every day
The Role
The Treatment Coordinator is the bridge between our clinical team and patients, deciding on treatment. You'll present treatment plans with clarity and empathy, help patients understand their options (including finance), and convert consultations into accepted treatments — always with care and integrity.
Key Responsibilities
- Conducting treatment plan consultations with patients post-clinical assessment
- Presenting treatment options, fees, and finance plans clearly and ethically
- Following up with patients to support their decision-making journey
- Tracking conversion metrics and pipeline in CRM
- Liaising with the clinical team to refine treatment plans
- Supporting the Practice Manager on patient experience initiatives
What We're Looking For
- 2+ years in patient-facing sales or treatment coordination (dental/medical strongly preferred)
- Ability to discuss clinical treatments with confidence (training provided)
- A sales-driven mindset paired with empathy, ethical conversion is non-negotiable
- Comfortable with KPIs, targets, and conversion metrics
- CRM and practice management software literacy
- Strong English communication
- Right to work in Ireland or the UK
Important Details Before Applying
This is a full-time, hybrid role based at our Hull, East Yorkshire practice. Typical working pattern may include early starts or late finishes to cover clinic opening hours; flexibility is required. The role requires weekend or bank holiday cover depending on operational needs. Applicants must have the right to work in the country specified in the vacancy.
Treatment Coordinator – Truly Hull employer: Truly Dental
Truly Glasgow is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for those looking to grow in the dental field. With a focus on modern technology and patient-first care, employees have the opportunity to make a meaningful impact on patient experiences while enjoying long-term career development within a rapidly expanding international dental group. Join us in a vibrant Glasgow clinic where your contributions are valued and flexibility is embraced.
StudySmarter Expert Advice🤫
We think this is how you could land Treatment Coordinator – Truly Hull
✨Tap into Local Dental Societies
Get connected with your local dental societies and associations. These groups often have job boards or events where you can meet potential employers face-to-face. Plus, being active in these communities shows your commitment to the field!
✨Join Dental Conferences and Workshops
Keep an eye out for dental conferences and workshops happening in your area. These events are a goldmine for networking and can lead to job opportunities. Strike up conversations with attendees and speakers—you never know who might be hiring!
✨Highlight Your Specialisations
When chatting with potential employers, don’t shy away from showcasing any special skills or areas of interest—such as paediatric dentistry or cosmetic procedures. Tailoring your pitch to reflect what makes you stand out can really set you apart!
✨Check Out Our Website for Open Positions
Don’t forget to browse our website for any job postings by clinics actively looking for full-time dentists. Applying through us can get you noticed faster, so make sure to submit your application directly when you find a position that fits!
Some tips for your application 🫡
Show off your qualifications!:Make sure your CV highlights any dental qualifications you have, such as your degree and any specialisations or certifications. We want to see a clear educational background and details of any dental training you’ve undergone, especially if you have experience with specific techniques or technologies.
Stand out with your clinical experience:In dentistry, practical experience speaks volumes! Include relevant clinical placements or internships on your CV, detailing the skills you honed and treatments you performed. This will highlight your hands-on abilities and familiarity with dental practices, making you an attractive candidate for Truly Dental.
Craft a compelling cover letter:Your cover letter is your chance to show us why you're passionate about dentistry and why you're keen to join Truly Dental. Share specific experiences that ignited your interest in the field and how you envision contributing to the team. Keep it personable and engaging!
Tailor your application to us:We’re all about finding the right fit here at Truly Dental! Be sure to tweak both your CV and cover letter to reflect how your values and goals align with ours. Highlight any experiences that show your teamwork, patient care, and adaptability in dental settings!
How to prepare for a job interview at Truly Dental
✨Master the Clinical Skills Assessment
As a full-time candidate in dentistry, expect to showcase your clinical skills during the interview. Brush up on practical scenarios, and be ready to demonstrate techniques. They might throw in a live assessment, so practice your hand motions and communication while working on models or during mock exams.
✨Know Your Tools and Technology
Familiarise yourself with the latest dental technologies and tools that are commonly used in practice. Be ready to discuss how you integrate these into patient care, and don’t shy away from mentioning experiences with specific equipment or software that Truly Dental might use.
✨Highlight Patient Care Experience
In a full-time role, patient interaction is key. Prepare anecdotes that showcase your communication skills and ability to empathise with patients. Discuss your approach to patient care, including how you handle difficult conversations or challenging cases—this will really set you apart.
✨Engage in Professional Development Discussion
Show your commitment to ongoing learning and professional growth during the interview. Be ready to discuss any courses, certifications, or workshops you've undertaken and how they’ve equipped you for a role at Truly Dental. This demonstrates not just your skills but also your dedication to advancing in the field.
