At a Glance
- Tasks: Lead a dynamic dental clinic team and enhance patient experiences daily.
- Company: Join Truly, a modern dental company expanding across the UK and Ireland.
- Benefits: Enjoy career growth, a supportive team, and a tech-driven work environment.
- Other info: Permanent full-time role with a Monday to Friday schedule.
- Why this job: Make a real impact in healthcare while developing your leadership skills.
- Qualifications: 3+ years in healthcare management with strong leadership and financial skills.
The predicted salary is between 37800 - 46200 £ per year.
About Truly
Truly is a modern dental company growing across Ireland and the UK. We're building the largest network of patient-first dental clinics in the region, with over 17 locations and a team of 500+ professionals.
Why Join Truly Dental?
- Work in a modern, technology-driven clinical environment
- Join a supportive team where collaboration and learning matter
- Be part of a growing international dental group
- Opportunity for long-term career development
- Make a real impact on patient experience every day
The Role
As Practice Manager at Truly London (Nine Elms), you’ll lead the operational, financial and people side of one of our flagship clinics. You’ll be accountable for patient experience, team performance, financial KPIs and compliance, partnering closely with the clinical lead to make your clinic the best in the region.
Key Responsibilities
- Leading and developing the clinic team (reception, nurses, TPCs)
- Owning clinic P&L, budgets and operational KPIs
- Ensuring full compliance with GDC and CQC standards, GDPR and health and safety requirements.
- Patient experience: NPS, feedback loops, escalations
- Recruitment partnership and onboarding of new hires
- Collaborating with Head Office on growth initiatives
- Cross functional projects with Marketing, Sales and the Clinical Lead
What We're Looking For
- 3+ years managing dental, medical, or healthcare teams
- Demonstrable P&L responsibility
- Strong leadership and people development skills
- Operations and compliance awareness (GDC / CQC / GDPR / health and safety)
- Financial literacy: budgets, forecasts, cost control
- Excellent communication
- Right to work in the UK
Important Details Before Applying
- Location: Truly London, Nine Elms (onsite role)
- Contract: Permanent, full time, 40 hours per week
- Working pattern: Monday to Friday, with occasional weekends when required
Ready to join us? Click apply and tell us about yourself. We review every application and will be in touch within a few business days.
Practice Manager – Truly London (Nine Elms) employer: Truly Dental
Truly Glasgow is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for those looking to grow in the dental field. With a focus on modern technology and patient-first care, employees have the opportunity to make a meaningful impact on patient experiences while enjoying long-term career development within a rapidly expanding international dental group. Join us in a vibrant Glasgow clinic where your contributions are valued and flexibility is embraced.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager – Truly London (Nine Elms)
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Truly Dental.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Truly Dental.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Truly Dental, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Practice Manager – Truly London (Nine Elms)
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Truly Dental.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Truly Dental.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Truly Dental. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Truly Dental. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Truly Dental
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Truly Dental’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
