So many amazing things start with a smile. As a Truly Treatment Coordinator, you’ll guide patients to the confident yes that changes everything.
About Truly
Truly is a modern dental company growing across Ireland and the UK. We're building the largest network of patient-first dental clinics in the region, with over locations and a team of 200+ professionals.
Why Join Truly Dental?
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Work in a modern, technology-driven clinical environment
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Join a supportive team where collaboration and learning matter
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Be part of a growing international dental group
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Opportunity for long-term career development
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Make a real impact on patient experience every day
Get a feel for our team and culture before applying:
Website
The Role
The Treatment Coordinator is the bridge between our clinical team and patients, deciding on treatment. You'll present treatment plans with clarity and empathy, help patients understand their options (including finance), and convert consultations into accepted treatments, always with care and integrity.
Key Responsibilities
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Conducting treatment plan consultations with patients post-clinical assessment
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Presenting treatment options, fees, and finance plans clearly and ethically
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Following up with patients to support their decision-making journey
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Tracking conversion metrics and pipeline in CRM
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Liaising with the clinical team to refine treatment plans
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Supporting the Practice Manager on patient experience initiatives
What We're Looking For
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2+ years in patient-facing sales or treatment coordination (dental/medical strongly preferred)
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Ability to discuss clinical treatments with confidence (training provided)
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A sales-driven mindset paired with empathy, ethical conversion is non-negotiable
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Comfortable with KPIs, targets, and conversion metrics
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CRM and practice management software literacy
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Strong English communication
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Right to work in Ireland or the UK
Important Details Before Applying
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This is a full time role based at our Glasgow West practice, 40 hours per week.
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Flexible working pattern with shifts between 8am and 8pm, Monday to Sunday. Flexibility is required to cover clinic opening hours.
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Applicants must have the right to work in the country specified in the vacancy.
Ready to join us?
We review every application and will be in touch within a few business days.
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Treatment Coordinator – Truly Glasgow West employer: Truly Dental
Truly Glasgow is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for those looking to grow in the dental field. With a focus on modern technology and patient-first care, employees have the opportunity to make a meaningful impact on patient experiences while enjoying long-term career development within a rapidly expanding international dental group. Join us in a vibrant Glasgow clinic where your contributions are valued and flexibility is embraced.
