Patient Experience · Truly Glasgow, Glasgow, UK
Front of House - Part Time - Truly Glasgow
Be the friendly first smile at Truly Glasgow. Part-time Front of House: greet patients, book appointments, and support a warm, modern dental team.
Truly is a modern dental company growing across Ireland and the UK. We're building the largest network of patient-first dental clinics in the region, with over 20 locations and a team of 200+ professionals.
We do dental differently, combining the warmth and care patients deserve with the technology and standards of a modern healthcare brand.
Why Join Truly Dental?
Work in a modern, technology-driven clinical environment
Join a supportive team where collaboration and learning matter
Be part of a growing international dental group
Opportunity for long-term career development
Make a real impact on patient experience every day
Get a feel for our team and culture before applying:
As the first face patients see when they walk into Truly, you'll set the tone for their entire experience. You'll manage the front desk, coordinate appointments, support the clinical team, and make sure every patient feels welcomed and cared for.
Key Responsibilities
Welcoming patients and managing reception
Booking, rescheduling and confirming appointments
Handling incoming calls and emails professionally
Processing payments and managing patient records (GDPR compliant)
Coordinating between patients and clinical team
Supporting the Practice Manager with admin tasks
What We're Looking For
Previous reception or customer-facing experience (dental/medical is a plus)
Strong English communication, both written and spoken
Confident with practice management software (Dentally, Exact, SOE - training provided)
Multitasker with attention to detail
Warm, professional, calm under pressure
Right to work in the UK
Important Details Before Applying
This is an on-site, part-time role based at our Glasgow clinic.
The position is 24 hours per week, paid at £15 per hour.
At the moment, the expected working pattern is Monday to Thursday, approximately 6 hours per day, likely around 12:00 pm to 6:00 pm. However, the rota may vary slightly from week to week depending on clinic needs.
Flexibility is important, as there may be opportunities for additional hours in the future, particularly if the clinic extends its opening hours or opens on Saturdays.
Applicants must have the right to work in the UK before applying.
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Front of House / Receptionist – Part Time - Truly Glasgow employer: Truly Dental
Truly Glasgow is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for those looking to grow in the dental field. With a focus on modern technology and patient-first care, employees have the opportunity to make a meaningful impact on patient experiences while enjoying long-term career development within a rapidly expanding international dental group. Join us in a vibrant Glasgow clinic where your contributions are valued and flexibility is embraced.
