About Truly
Truly is a modern dental company growing across Ireland and the UK. We're building the largest network of patient-first dental clinics in the region, with over 20 locations and a team of 500+ professionals.
Why Join Truly Dental?
- Work in a modern, technology-driven clinical environment
- Join a supportive team where collaboration and learning matter
- Be part of a growing international dental group
- Opportunity for long-term career development
- Make a real impact on patient experience every day
Get a feel for our team and culture before applying:
- Website
The Role
As Practice Manager, you'll lead the operational, financial and people side of one of our flagship Truly clinics. You'll be accountable for patient experience, team performance, financial KPIs and compliance, partnering closely with the Clinical Lead to make your clinic the best in the region.
Key Responsibilities
- Leading and developing the clinic team (reception, nurses and treatment plan coordinators)
- Owning clinic P&L, budgets and operational KPIs
- Ensuring full compliance with HIS (Healthcare Improvement Scotland) regulations, GDC standards and UK GDPR
- Patient experience: NPS, feedback loops and escalations
- Partnering on recruitment and onboarding new team members
- Working with Head Office on growth initiatives
- Cross-functional projects with Marketing, Sales and the Clinical Lead
What We're Looking For
- Around three years' experience leading a dental, medical or healthcare team or equivalent transferable leadership experience
- Demonstrable P&L responsibility
- Strong leadership and people-development skills
- Operational and regulatory awareness (HIS, GDC, UK GDPR)
- Financial literacy: budgets, forecasts and cost control
- Excellent communication skills
Important Details Before Applying
- This role is based on site at our Glasgow clinic (89 Dunlop St, Glasgow G1 4ET, United Kingdom); some flexibility across the clinic's opening hours is needed to support the team.
- Working hours 35–40 hours per week
- Salary Range 40.000-45.000£ per annum
- Reports to: Regional Operations Manager
- You must have the right to work in the UK. As part of our onboarding, we carry out right-to-work checks for every successful candidate, in line with Home Office requirements.
- Appointment is subject to satisfactory references and any pre-employment checks required for the role, including a Disclosure Scotland check where applicable.
Equal opportunities
Truly is an equal opportunity employer. We welcome applications from everyone and make hiring decisions on merit, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
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Practice Manager – Truly Glasgow employer: Truly Dental
Truly Leeds is an exceptional employer that prioritises patient care and employee well-being. Our supportive work culture fosters collaboration and professional growth, offering ongoing training and development opportunities for our staff. Located in the vibrant city of Leeds, we provide a dynamic environment where you can make a meaningful impact on patient experiences while enjoying a fulfilling career in dental nursing.
