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- Tasks: Oversee compliance and risk management while supporting advisers and practice supervisors.
- Company: Trulife Financial, a fast-growing firm with a people-first culture.
- Benefits: Flexible hybrid working model, career development opportunities, and a supportive environment.
- Other info: Collaborative atmosphere with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact in the financial sector.
- Qualifications: Mortgage Advice Qualification and 2 years of supervisory experience required.
The predicted salary is between 40000 - 50000 £ per year.
Trulife Financial is seeking an experienced Training & Competence Supervisor to provide high-quality oversight to our Partner Firms, Advisers, and Practice Supervisors. You will play a key role in ensuring risk management, regulatory compliance, and strong customer outcomes across our network.
Key Responsibilities
- Deliver supervision in line with Trulife Financial's Assurance Model and Supervision Framework
- Provide oversight and engagement with Practice Supervisors
- Apply effective risk management, including root cause analysis and remedial action planning
- Use MI/data to identify trends and prioritise supervision activity
- Influence positive behaviours around conduct, competence, and client outcomes
- Balance commercial needs with regulatory expectations
- Plan and manage your own supervision activities proactively
What You'll Need
- Mortgage Advice Qualification (essential)
- Level 4 Diploma or commitment to achieve within 18 months
- Minimum 2 years experience supervising advisers
- Strong understanding of the FCA T&C Handbook and wider regulatory environment
- Experience creating effective remediation plans
- Ability to work collaboratively with colleagues, Principal, sales advisers and support team to achieve shared goals and deliver strong client outcomes.
Key Competencies
- Strong influencing and communication skills
- Analytical mindset with ability to identify trends and issues
- Confident decision-making and problem-solving
- Ability to build rapport and manage conflict professionally
- Driven, collaborative, and proactive
Why Join Us?
We are Trulife Financial: one of the fastest-growing wealth, mortgage, and protection firms within The Openwork Partnership, with 70+ advisers and continuing to expand. Our success is built on a people-first culture that values individuality, collaboration, and professional excellence.
We're a supportive and inclusive organisation where colleagues are empowered to develop, grow, and shape their careers. Our hybrid working model gives you the flexibility to work in a way that suits your lifestyle, because we believe people perform at their best when they're trusted to choose how, when, and where they work.
As we continue to scale, you'll have the opportunity to make a meaningful impact and be part of a business that's ambitious, forward-thinking, and committed to delivering outstanding client outcomes. Apply today to join a business where your expertise truly makes an impact.
Quality and Compliance Manager employer: Trulife Financial
Contact Detail:
Trulife Financial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Trulife Financial and understanding their values and culture. Tailor your responses to show how your experience aligns with their mission of delivering strong client outcomes and regulatory compliance.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on showcasing your analytical mindset and problem-solving skills, which are key for the Quality and Compliance Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Trulife Financial and being part of our ambitious team.
We think you need these skills to ace Quality and Compliance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Quality and Compliance Manager. Highlight your experience in supervising advisers and your understanding of the FCA T&C Handbook. We want to see how your skills align with what Trulife Financial is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about compliance and risk management. Share specific examples of how you've influenced positive behaviours in previous roles. We love a good story that showcases your expertise!
Showcase Your Analytical Skills: Since the role requires an analytical mindset, make sure to mention any experience you have with data analysis or identifying trends. We want to see how you've used MI/data in the past to drive supervision activities and improve client outcomes.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Trulife Financial!
How to prepare for a job interview at Trulife Financial
✨Know Your Stuff
Make sure you’re well-versed in the FCA T&C Handbook and the regulatory environment. Brush up on your mortgage advice qualifications and be ready to discuss how your experience aligns with Trulife Financial's Assurance Model.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical mindset by discussing past experiences where you identified trends or issues. Use specific examples of how you applied root cause analysis and created effective remediation plans.
✨Communicate Effectively
Practice your communication skills! You’ll need to influence positive behaviours and manage conflict professionally. Think of scenarios where you successfully collaborated with colleagues or resolved conflicts.
✨Be Proactive and Driven
Trulife values a proactive approach, so come prepared with ideas on how you would plan and manage your supervision activities. Show them you’re driven and ready to make a meaningful impact from day one!